Audience

Companies searching for a solution to manage and improve their operations

About FootPrints

Free up your service desk agents to prioritize the issues that matter, and leave the routine tasks to FootPrints. Whether it’s email or automated workflows for approvals and ticket routing, be confident knowing FootPrints is working without the need for intervention. Proven fast time to value, out-of-the-box best-practice templates, flexible licensing options, and minimal hardware requirements make FootPrints the service management solution of choice. Go above and beyond service desk basics with easy to configure integrations, and the ability to adopt processes as your organization grows. FootPrints gives you the ability to provide solutions for project management, bug tracking, HR, facilities, and more, in one application.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

BMC Software
Founded: 1980
United States
www.footprintsservicedesk.com/

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
Windows
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

FootPrints Frequently Asked Questions

Q: What kinds of users and organization types does FootPrints work with?
Q: What languages does FootPrints support in their product?
Q: What kind of support options does FootPrints offer?
Q: What other applications or services does FootPrints integrate with?
Q: What type of training does FootPrints provide?
Q: Does FootPrints offer a free trial?

FootPrints Product Features

Help Desk

Live Chat
Community Forums
Self Service Portal
Automated Routing
Multiple Brands / Products
Knowledge Base
Incident Management
Ticket Management
Alerts / Escalation
Known Issue Management
Interaction Tracking
Document Storage
Multi-Channel Communication
Service Level Agreement (SLA) Management
Network Monitoring
Customizable Branding
IT Asset Management
Real-time Chat
Email Integration

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

Change Management
Self Service Portal
Procurement Management
Remote Control
Mobile Access
Incident Management
SLA Management
IT Asset Management
Knowledge Base
CMDB