Audience
Banking, insurance, and financial services seeking a solution to manage fraud operations (i.e. Collective Response)
About fcase
Too often, financial institutions face the challenge of siloed anti-fraud systems and operations with little-to-no cross-functional or departmental communication.
For fraud prevention to be effective in delivering the perfect balance between fraud prevention and customer experience, the enterprise must be connected and working in harmony via one final orchestration layer that connects and manages your point systems, such as anti-fraud.
fcase is the method of connecting fraud tools and related systems via one single, closing the gaps between anti-fraud, cyber, customer services and beyond. The combined central fraud layer streamlines fraud operations, powers fraud automation, manages the customer journey and improves fraud prevention effectiveness.
fcase includes:
- Journey-time orchestration
- OmniChannel Case Management
- Threat-centric cases
- Centralised reporting
To learn more or would like to see how we benefit fraud operations, please reach out at fraud.com
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Sardine
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RISK IDENT
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aiReflex
Fraud.com's aiReflex determines which transactions are legitimate in real-time using a multi-layer defence coupled with explainable AI to fight fraud & improve customer trust.
The detection layer analyses your transactional data in real-time to deliver unmatched risk-scoring accuracy. The multi-layer defence identifies suspicious transactions using our adaptive machine learning algorithms, adaptive rules & next-generational behavioural engine to create hyper granular profiles for every individual to identify abnormal behaviour.
aiReflex's Response layer manages fraud centrally via an omnichannel case manager, automating tasks & decision-making to reduce fraud, friction & fraud team inefficiencies. Investigators become superheroes with a 360-degree view of the customer and explainable AI to manage a case with great accuracy & speed, with intelligent search, reporting, queue management & link analysis.
Contact us at fraud.com to learn how we can improve your fraud defences.
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Pricing
Pricing Details:
Annual Subscription Fee
Free Trial:
Free Trial available.
Company Information
fraud.com
Founded: 2022
United Kingdom
www.fraud.com/products/fcase-fraud-orchestration
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Product Details
Platforms Supported
On-Premises
Training
Documentation
Webinars
In Person
Videos
Support
Phone Support
Online
fcase Frequently Asked Questions
fcase Product Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Insurance Industry
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval
For Crypto
For eCommerce
