Audience
Organizations searching for a digital assistant solution
About FASTEP
FASTEP recognizes equipment, offers relevant instructions, and assigns guidance to controls in augmented reality, leaving them in place even if you look away. Follow FASTEP and solve problems. For service companies, FASTEP offers different scenarios of use: facilitates the solution of issues for which there is no need for a technical support team to visit; increases the efficiency of service engineers, especially with a wide variety of serviced equipment; helps educate newbies and reduce mistakes. Enterprises with a large territorial distribution of objects receive a tool to support service engineers and operators. The digital assistant FASTEP works with and without communication, in augmented reality modes and displaying objects on images. The application integrates with maintenance and repair systems, records the process on video and provides a connection with a remote expert, if a non-standard situation requires it.