Audience

Businesses seeking a solution to set up their business addresses, manage their mail and organize their teams

About Exela Digital Mailroom

Choose from a National Network of Addresses. Set up business addresses coast to coast. See your mail online anywhere and anytime. Customize your number of mail recipients and image scans. Choose what mail you want scanned, shredded, or forwarded. Do business throughout America with our hundreds of addresses nationwide. Why wait for a mailman? We’ll securely transmit your mail to your phone. Secure prestigious addresses at a fraction of the price of renting office space. Simple pricing with inclusive plans and no hidden fees. Hundreds of premium locations. Real street addresses. Complete with chain-of-custody tracking and data encryption. We’ll shred, store, ship, or forward it for you. Businesses of all sizes trust Digital Mailroom. We partner with companies to help them manage their mail and organize their teams more effectively. Anywhere. Anytime. We’ve based Digital Mailroom on systems we’ve custom-built for 60% of the Fortune 100.

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Pricing

Starting Price:
$7 per month

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

Exela Technologies
Founded: 2017
United States
dmr.exelatech.com

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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
Online

Exela Digital Mailroom Frequently Asked Questions

Q: What kinds of users and organization types does Exela Digital Mailroom work with?
Q: What languages does Exela Digital Mailroom support in their product?
Q: What kind of support options does Exela Digital Mailroom offer?
Q: What other applications or services does Exela Digital Mailroom integrate with?
Q: What type of training does Exela Digital Mailroom provide?
Q: How much does Exela Digital Mailroom cost?

Exela Digital Mailroom Product Features

Virtual Mailbox

Check Deposit
Mail Scanning
Mail Forwarding
Mail Shredding
Physical Address
White-Label Platform

Exela Digital Mailroom Verified User Reviews

Write a Review
  • An Exela Digital Mailroom User
    Founder
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Too good to be true"

    Posted 2022-12-20

    Pros: Theoretical ability to access and process mail worldwide was an enticing proposal. I was also excited about the promise of being able to direct deposit checks. Unfortunately it seems they do not actually have that capability and no one is willing to solve it.

    Cons: The most? Because I have a list.
    What I dislike the most is that the company fails to fix issues - the same problem will happen several times with no resolution. The most expensive problems I've been having with them are all related to the inability to access or process checks that my customers have sent to pay invoices. If I provide all of the details - I will run out of room in this review.

    Additional issues: sometimes mail notifications work, sometimes they do not. No one can provide answers regarding this.

    Historical reporting is nonexsitent. Or maybe they have just wiped my reports showing poor mail handling for my account.

    They outsource processing your mail to 3rd parties like credit collections agencies - without telling you.

    Support is quick to respond to any inquiry with “let me check on that” but you will never get an actual resolution.

    Overall: My overall experience has been: time-consuming, disappointing, frustrating, and expensive due to the unexpected costs of not actually being able to access checks that were sent in.

    Read More...
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