Epicor CRM Alternatives

Epicor Kinetic is a global, cloud-focused cognitive ERP solution built for manufacturers, driving profitability through real-time insights, people-centric AI, and seamless collaboration. Positioned at the core of your business applications, Kinetic leverages artificial intelligence to extract maximum value from your enterprise data, processes, and decision-making information. Purposely designed with deep industry expertise, it offers end-to-end capabilities for discrete, make-to-order, and mixed-mode manufacturers. Kinetic supports the needs of leading manufacturers across multiple industries, including Industrial Machinery, Fabricated Metals, Electronics and High Tech, Plastics and Rubber, Automotive, Aerospace and Defense, Medical Device, Consumer Products, Furniture and Fixtures, Measuring and Controlling Devices, and more. Embrace future-ready business, digital transformation, and flexible deployment with this singular, AI-enhanced ERP solution.

Epicor® Vision® is a leading distribution ERP solution specially built for aftermarket parts distributors that connects your people and systems to fuel faster, more profitable growth. Epicor Vision enables your business to deliver superior customer service, whether it’s a single-location shop, a national service chain, or a large corporate or government account. Leverage extensive back-office automation, data-driven inventory planning, and advanced pricing strategies. Get ahead of competitors by automating processes such as transmission and receipt of POs, ASNs, e-invoices, and other documents. Conduct seamless peer-to-peer transactions and streamline special orders. Epicor Vision can help you optimize purchasing and inventory control to eliminate underperforming stock. Utilize leading-edge Epicor parts demand intelligence to fine-tune inventories at every location. Streamline purchasing and A/P operations with the Vision solution’s comprehensive three-way match feature.

Epicor ® Indago™ WMS is a revolutionary, client- and mobile-based warehouse management system that helps users save time, reduce inventory and labor costs, and increase customer service levels. Built using leading-edge .NET and SQL server technology, Indago WMS provides an extraordinarily rich, flexible, user-friendly experience that enables flawless execution of warehouse operations in a broad range of sectors—including automotive, industrial, electrical, plumbing, hardware, and more. - Reduce Operating Costs: Optimize the productivity of every warehouse employee and reduce total labor hours while increasing order fill. - Accelerate Order Cycle Time: Know the exact location and status of every SKU in your warehouse at every moment to ensure immediate availability. - Eliminate ‘Zero Picks’: Resolve chronic issues in finding and picking parts for every order, boosting service levels and customer satisfaction.

Methodia is a leading Business-as-a-Service (BaaS) and Software-as-a-Service (SaaS) provider, offering customized business solutions for efficient energy and telecom retail. We are focused on developing comprehensive end-to-end utility management software and digital products for utilities, broadband, telephony, TV and energy services supply. We have gained extensive experience in optimizing and automating any type of business processes, and providing a wide range of home-grown IT and consulting services for utility and telecom industry players. Our company was established in 1998 in the USA with customers throughout Europe, North and South America. In 2008, Methodia relocated its Headquarters and main R&D facility in Sofia, Bulgaria. Today our team has reached 70+ fully operational professionals with diverse industry backgrounds, covering the complete IT value chain.

The Epicor LumberTrack enterprise resource planning (ERP) solution provides manufacturers of lumber and other wood products including treated wood, panel products, and remanufactured products with vital tools for business growth. Improve accuracy, control, and productivity throughout your warehouse and yard operations with cloud-enabled Epicor Warehouse Management Solutions (WMS). Stay on top of shipments with real-time information regarding inventory and delivery status. LumberTrack empowers your sales staff to close deals faster with timely, accurate information. Accurately track every order throughout the entire production cycle to maintain project timelines. Provide greater customer service with accurate detailed invoices based on up-to-date information. Run detailed reports and get up-to-the-minute business data to make solid decisions. Improve vendor relationships and buying processes with better, simpler supply chain management.

Capture, route, approve, and integrate. Work smarter with real-time access to invoices, from anywhere on any device. Epicor ECM AP Automation can capture text from scanned or photographed invoices and automatically find matches in Kinetic (new name for Epicor ERP) or Prophet 21. Instantly extract key information from vendor invoices with a smartphone photo or scanned image. Configure automated workflows to fit your AP process using a simple, graphical interface. Ensure records retention compliance and keep documents safe and secure in the event of a disaster. Ensure file integrity with time and date stamps on every image and access and activity history. Epicor ECM AP Automation is fully integrated with Kinetic and Prophet 21. Email alerts with one-click approval stamps streamline the approval process. Improve supplier relationships and maintain favorable terms. Enhance visibility and control of the accounts payable (AP) process.

The automotive industry demands precision and efficiency from their manufacturing and delivery systems. Epicor CMS is a purpose-built ERP solution for automotive manufacturers, with tools and controls that meet the strict delivery requirements and rigorous production deadlines that your customers demand. Reduce shipping errors and tighten inventory accuracy with serialized inventory tracking. Meet ever-changing customer labeling and compliance requirements with world-class automotive EDI. Embedded MES collects data from machines to automatically provide essential production data. Also called license plating, serialization greatly improves inventory accuracy, visibility, and traceability. Visualize if a process is functioning normally and take action to avoid problems before they start. React quickly to changing customer demands and meet your customers’ unique labelling requirements. Automatically replenish inventory based on stock level or manual requests directly from operators.

Mobile technology for wholesale distributors Innovo has over 100 years of combined experience with electrical, plumbing, and HVAC inventory management software. Innovo's suite of mobile applications integrates seamlessly with your Epicor Eclipse distribution system and increases profitability, productivity, and return on investment. Increased sales and employee productivity Better customer retention and closer ties to your company Improved billing, logistical control, and proof of delivery Real-time cashflow management and business analysis More efficient inventory control

Your business runs on information, but no one wants to spend their days managing documents and files. Epicor ECM is simple yet robust, so teams can streamline content management with automated workflows, real time version control and reliable security. Fast, accurate retrieval means quick answers for customers and vendors. Energized collaboration across departments. Epicor ECM empowers teams and decision-making by making content more accessible, exactly when it’s needed. Cloud-based or on-premise, Epicor ECM is the flexible, scalable content management system that grows with your business. It readily integrates with Epicor ERP and Prophet 21 for total enterprise efficiency. Capture content from any device, anywhere in the world, and automatically extract key data to reduce errors and save time. Track collaboration and revisions in real time and eliminate overwrites with content check-in/check-out controls.

The cloud-enabled Epicor Warehouse Management Solution (WMS) uses bar-coding and wireless technology to improve accuracy, control, and productivity throughout your warehouse and yard operations. The system guides your warehouse staff step by step through their daily activities—eliminating errors and enhancing productivity. Real-time, accurate information is the key to improving efficiency in your warehouse and throughout your organization. RF Navigator WMS and related products provide clear insight into your business and help your operation become less reactive and more proactive. Epicor Prophet 21 helped this Arizona-based tile distributor break free of manual processes. Arizona Tile is now operating up-to-the-minute across all stores, giving customers accurate information they can rely on, and boosting sales.

Payment processing solutions for virtually any business, large or small. Epicor Payment Exchange for complete credit and debit processing capabilities at unrivaled low costs. Fully integrated Epicor Payment Direct processing for Epicor powered businesses. Mobile solutions that let you bring the POS to the customer. Epicor’s Payment Exchange handles all the key steps in accepting card payments, authorization, settlement, and reporting. Because Epicor Payment Exchange leverages technology and relationships that serve thousands of merchants, volume discounts get passed on to you, leaving more of every sale where it should be, in your bottom line. But savings are only part of the story. Epicor Payment Exchange also means superior technology that is designed for higher security, easier compliance, better service to customers, and streamlined processes in your back office. It’s all standard with Epicor Payment Exchange.

Epicor Financial Planner is a complete, reliable, and revolutionary financial planning and analysis solution that integrates seamlessly with your ERP system. Install in as little as five minutes and start generating actuals, budgets, reports, and live forecasts that can help you align departments around shared objectives, motivate employees with a clear picture of your company’s direction, and simplify resource allocation. This cloud-based system easily connects with cloud-deployed or on-premises Kinetic (new name for Epicor ERP), Epicor iScala, or Epicor Enterprise. Quick installation, a sleek dashboard, convenient report templates, and drag-and-drop simplicity make this software easy to use. Real-time calculations and instant aggregation let you immediately see the impact of certain changes to make the best business decisions. Simpler, faster, and more focused checking and approval processes save time and allow your team to work on more important tasks.

Distribution software designed by distribution experts and trusted by leading HVAC, Electrical, Plumbing and PVF distributors. When it comes to supply chain management, there’s always room to streamline. Real-time data and insights from Eclipse ERP software help you find opportunities to work smarter—from forecasting to fulfillment. Intuitive bid and job management tools make it simple to order and manage large electrical, HVAC, and plumbing distribution jobs. When you can track inventory details in real time, you’ve got the power to optimize the lifeblood of your business. Satisfy customers, increase profits and reduce inventory. It’s all built into Eclipse. The efficiency of any warehouse depends on the people working there and the tools they have to do the job. Epicor Eclipse makes it easy to manage warehouse activities—including receiving, put-away, picking, inventory adjustments, cycle counts, and more.

Epicor Services is a comprehensive service business software solution portfolio that enables you to win and resource your business, manage service delivery, streamline financial operations and analyze business performance across the entire service organization. Embracing the latest in technology, Epicor Service Business Software provide a real-time, accurate view of your services business, so you can proactively manage with confidence. Embedded business process management provides the flexibility you need as your business evolves. Our professional services organization employs highly skilled and tenured consultants with deep industry expertise, whose experience is backed by a proven track record of successful delivery around the world. Our global teams offer local perspectives with an international outlook so you can keep your business and ERP solution optimized, whether locally or worldwide.

How effectively you engage, align, and lead the innovative workforce of tomorrow significantly impacts your long-term competitiveness and growth. You need human resources professionals to focus on strategic initiatives, not low-value, administrative tasks. Epicor Human Capital Management offers a feature-rich human resource management solution (HRMS) you can deploy in the cloud or on premises to comprehensively manage your global workforce from recruitment to retirement, so you can focus on cultivating a culture of growth. Employee expectations are on the rise. Epicor HCM takes inspiration from consumer software to enable a pleasant user experience that increases productivity and performance. Reach employees anywhere, anytime with modern tools that simplify and automate self-service HR processes so staff can complete tasks quickly at a lower cost.

Real-time information on account status, inventory, sales trends, and other metrics enables team members to deliver more value in every customer interaction. Optimized for mobile devices, SalesProGo provides the tools your team needs to become trusted business partners for every commercial account. Check product inventory, including batteries and other products on consignment, and customer-specific pricing, place orders in real-time from the field, and instantly share the latest promotional literature and other resources designed to accelerate sales and profitability. Quickly document and resolve issues that could impact sales and customer satisfaction. Make sure all team members, including warehouse and delivery staff, meet the unique requirements of each account. Epicor SalesProGo offers an array of productivity tools that help sales professionals and managers more effectively plan and execute daily sales and administrative activities.

Complete solutions built and backed by the most experienced retail software provider. Curated retail solutions provide the visibility and control to grow your business. Add the convenience, services and options customers expect in a digital or in-store experience. Free up resources and simplify management tasks with powerful retail solutions. Increase sales, reduce expenses and deliver a better customer experience. Epicor for Retail helps you drive bottom-line results while putting time back in your day. Gain clarity to fine-tune inventory, pricing, and margins. Cut payment processing costs while safeguarding customer data. Boost basket and ticket sizes with smart loyalty programs . Streamline and grow your business with a complete solution from one expert partner. Keep business flowing with systems, software, and hardware that work in concert. Empower employees with guided training and smart workflows. Avoid stockouts and excess inventory with reliable forecasting.

Epicor CPQ (formerly KBMax) is redefining CPQ and ecommerce for manufacturers globally. Our product configurator can handle complex business rules, visualization, real-time pricing, CAD automation and website embedding. This end-to-end solution results in an awesome buying experience, a faster sales cycle, and a more efficient manufacturing process. We're different because we: - Make it easy to sell and buy complex products faster - Handle the most complex business rules with a visual, no-code engine that simplifies configuration and maintenance - Automate rules, workflows, CAD drawings and documents to ensure accuracy and efficiency - Eliminate the middleman, allowing customer to buy directly rather than through a sales person. Our product configurators can be embedded into any webpage -Enable B2B2C when distributors and partners can sell directly to customers

Infor® Supply Chain Management solutions deliver intelligent, real-time supply chain orchestration by digitalizing end-to-end supply chain processes, allowing companies to gain real time visibility that empowers data-driven decisions and optimal delivery to customers on time. Infor Supply Chain Management solutions live on the cloud to help you decrease total cost of ownership, enable scalability, and improve security and uptime. Continuous innovations and updates mean no upgrades are ever needed again. A connected supply chain operating with a single view of orders, shipments, and inventory and shared digital processes provides the visibility needed to improve velocity and the agility to respond to disruptions in a timely and efficient manner. Infor Supply Chain Management solutions live on the cloud to help you decrease total cost of ownership, enable scalability, and improve security and uptime. Continuous innovations and updates mean no upgrades are ever needed again.

A customer-centric supply chain management software that enables retailers with a fleet, carriers and third-party logistics providers to be at the forefront of last-mile innovation. Commerce and logistics integration at the point-of-sale is enabling dynamic choice of convenience and cost. Deep business insights are driving better planning of last-mile logistics and transportation. Effective communication based on the customer’s unique needs and preferences drives a better experience from purchase to delivery. With the eCommerce world changing and volumes surging, Carriers and 3PLs are looking to increase their profits with scalable hyper-automated operations and resource management. Grocers find themselves forced to leap forward their plans and meet unprecedented demand. Design a better customer experience with more choice, control, and transparent communication. Grow their top line by making last-mile delivery an advantage, not a barrier.

Netcore Customer Engagement & Experience is an intelligent full-stack platform that gives you the power to redefine growth. Full stack growth platform for marketers, product and growth managers. Grow your conversion, retention, and revenue with Raman's game-changing predictive intelligence. Marketing and product leaders at customer-centric brands trust Netcore to deliver a world-class customer experience. Powerful, easy to use intelligent customer engagement platform helping you increase conversion & retention. Efficiently automate the delivery of highly personalized campaigns to distinct customers. Netcore Customer Engagement takes the guesswork out of how to engage with customers with data analysis backed by machine learning. Create a unified profile by stitching together data-points from every interaction a customer has with your brand across online & offline channels - website, mobile app, & marketing channels

We're unlocking next-generation, customer-centric banking operations through the industry’s first and only Digital Delivery Platform. Leveraging unmatched banking expertise combined with API-first technology, Savana removes the complexities that arise during digital transformation or in creating and launching a new bank. Deliver faster, personalized, and consistent experiences across all customer channels with one, unified back-end servicing interface. Powerful APIs unlock extensive self-service functionality - providing customers with the control they expect from a modern bank. Automate processes and workflows for everything from the back-office and core, to third-party systems and customer channels - speeding time to market for new products and ensuring real-time fulfillment of service requests.

With a 20 year history of innovation, we develop and deliver next-generation supply chain solutions that fundamentally advance global trade. Backed by real-world experience at virtually every level of supply chain management, our world-class team of logistic experts have engineered solutions that deliver a “proven-in-the-field” competitive advantage. Our single cloud-based platform offers true end-to-end supply chain control. Real-time visibility of inventory in motion. Flexibility to pivot as ever-changing challenges arise. Customization to configure and scale as needed. Inspired by a legacy of “industry-first” innovation, our engineering heritage fuels the technological innovations of today. Access the broadest set of cloud-based global supply chain features available to navigate a constantly changing global supply chain landscape. Every company is now held to a higher sustainability standard. By activists, investors, and customers.

Your All-in-One Platform for Customer-Centric Digital Transformation. Unleash the full potential of customer-centric strategies with Emojot's all-in-one platform by streamlining your processes, saving costs, and enhancing the customer experience from start to finish. Emojot's tailored solutions support the entire customer lifecycle, from attracting prospects to nurturing loyalty, enabling unparalleled success in the customer-driven world. - Improve Customer Experience: Collect real-time feedback, enabling corrective actions for improved satisfaction and loyalty - Enhance Online Reputation: Manage online reputation with insights on customer feedback from various review platforms - Maximize Revenue: Boost revenue by improving retention, upsell identification, and advocacy. - Streamline Operations: Streamline business processes, reduces errors, and boosts efficiency, productivity, and profitability.

Reduce costs, improve cash flow, and master budget planning. Better visibility into the financial state of your business starts here: Kinetic Financial Management (formerly Epicor ERP Financials). With simple licensing and powerful capabilities, Kinetic Financial Management can help you streamline essential financial processes. Create reports that impress, illustrate, and enlighten. EKinetic Financial Management financial reporting options bring clarity to business intelligence, so you can act with confidence. You’re doing business around the globe. We designed Kinetic Financial Management to support you with powerful features like multi-currency, multi-site, and multi-company options all on a cloud platform. Epicor mobile apps integrate with project management, payroll, and general ledger so your workforce can enter hours spent and costs incurred when they happen, wherever they are. This is how you cut costs and improve productivity for everyone across your organization.

The evolution of technology has created unprecedented change in the Automotive industry. Consumer transportation preferences have shifted towards electrification, global connectivity, diverse mobility and autonomous driving. As connected vehicles become platforms for customer experience, the digital driving experience will heavily influence consumer loyalty and brand preference. Controlling the in-vehicle user experience is paramount. Consumers expect a connected vehicle experience similar to that of their connected experience at home, work and via their smartphone device. Vehicles without the right kind of connectivity to accommodate mobile lifestyles will quickly fall off the consumer’s consideration list. OpenText™ Connected Vehicle Platform is a cloud-based environment that offers an identity-centric approach to improving the vehicle ownership experience. Secure IoT data across the connected supply chain.

Elevate profits with the only end-to-end service experience solution. Ready to maximize your dealership’s fixed ops revenue? Drive owner loyalty through one service experience platform. Xtime increases customer retention by transforming the ownership experience for automotive manufacturers and dealership service departments, thus increasing customer satisfaction while boosting dealer revenue and profitability. Xtime is a software solution that works by delivering the experience consumers demand, one that emphasizes value, convenience and trust. Xtime developed Spectrum, the industry’s first fully integrated, cloud-based auto repair shop management software that helps dealerships create an outstanding automotive ownership experience and turn one-time customers into repeat buyers. From the first touchpoint to checkout and beyond, Spectrum creates the high-quality automotive service experience customers expect, and drives the growth automotive parts and service operations need.

Prophet 21 is purpose-built to drive growth, modernize workflows, and build deep customer connections. One-size-fits-all software can be a drag on business. We built Prophet 21 to help distributors scale and grow without compromise. Get the speed, security, reliability, and scalability of Microsoft Azure Cloud. Run Prophet 21 from virtually any browser, on any device, anywhere in the world. Customize fields, personalize views, and enact your own business logic. Integrate with business applications, partners, and customers through RESTful API. Epicor Prophet 21 helps you understand your buyers. Use dashboards and tools to exceed your customers' expectations and earn their loyalty. Streamline your quote-to-cash cycle, improve margins, and fulfill orders flawlessly. Give your team the power to close sales at the counter or on mobile devices and tablets. And increase margins with strategic pricing based on market data and your sales history.

Epicor Advanced MES is a manufacturing execution system that is suited to plastic molders, repetitive manufacturers and those with an assembly process involving multiple machines. It is designed to help floor operators to monitor and optimize their plant operations. Advanced MES helps manufacturers monitor and control their business with real-time plant and machinery information. The system enables users to identify inefficient resource allocations to find new capacity within the business. It also helps to track machine downtime and record scrap and material wastage in every production cycle. The software offers visibility into operations, real-time scheduling and process monitoring. Users can monitor up to 100,000 cycles and can see production details and descriptors. Maintenance teams can also access machine condition reports to plan preventive maintenance. Advanced MES offers integrations with accounting and manufacturing estimating capabilities.

Retyn Loyalty & Rewards Platform focuses on transforming businesses by retaining customers through rewards and benefits. The platform offers complete customer retention and engagement through an easy-to-use interface. It also helps businesses manage their programs more effectively to drive revenue, using best practices in customer acquisition and retention. Retyn is built to meet the challenges that businesses are already facing in the reward and loyalty domain by simplifying what can be a very complicated process. Retyn Loyalty & Rewards Platform offer fully customizable, real-time, and personalized reward programs that will engage your loyal customers. Retyn is a loyalty and rewards platform for customer-centric companies wanting to drive repeat purchases from their most valued customers and is also capable of delivering seamless experiences across all digital touchpoints.

Thanks to the VONZU digital ecosystem, a screen is all you need to make your business more profitable and agile. Find out how and surprise your customers with an excellent delivery service. The goal is to deliver packages to the customer as accurately, quickly and effectively as possible. Intelligent monitoring of decisions and activities throughout the supply chain. Metrics analysis for smarter delivery to meet customer expectations. Improved customer experience by providing real-time delivery information (SMS and email notifications). Continuous monitoring that allows the correct planning and optimization of shipments to ensure the tracking of all transport operations. Everything you need, in your hand. View and manage all your delivery operations autonomously, from a single platform and in real time. Optimize delivery routes, manage incidents in real time and digitally, reduce delivery time and meet the needs of your customers.

Backed by decades of innovative logistics software solutions for NVOCCs, Freight Forwarders and BCO's. Transform your logistics business to the Info-X unified digital platform. Info-X is a global leader in providing Transportation Management System solutions & digital transformation services to leading NVOCCs, Freight Forwarders, Shippers and Carriers since 2001. We specialize in transforming logistics companies using a mix of cutting-edge automation technology, process re-engineering and global service delivery. We are proud to be part of many success stories and our customer-centric approach keeps us in the forefront of the Logistics Internet Revolution. We have been transforming global logistics companies with customized bespoke solutions, helping them lower costs, improve service, gain supply chain control and visibility. Our integrated digital logistics platform enables NVOCCs, Freight Forwarders, Shippers and Carriers to transform themselves and help achieve autonomous Logistics.

Supply chain planning and demand planning accuracy comes from an accurate model of your supply chain, i.e. a digital twin. With accurate plans you can commit to reliable delivery dates and predict accurate financials. Accuracy comes from a continuum of S&OP and S&OE. Adexa S&OP solution offers a comprehensive environment for end to end visibility, predictability and responsiveness while lowering the cost of operations. It enables you to predict and optimize inventory buffers across the multiple levels of your supply chain, resulting in reduced delivery lead times, increased order fill rates, and avoiding capacity and materials shortages. The system automatically sets inventory levels based on your service-level commitments by customer (family), SKU or product groups. Furthermore, the solution identifies and predicts imbalance and capacity bottlenecks using time-varying business rules such as sourcing across multiple plants and multiple suppliers with qualifications.

ChainPoint is a software platform for monitoring and securing supply chains. Our customers use our software to manage and share product, process and supplier information, from raw material to finished product. With our software and services we help companies improve quality and sustainability whilst reducing cost and risk. ChainPoint is a highly configurable software platform, that is easy to adapt to our customers' requirements. With our functional areas and excellent integrations with mobile apps and external systems, companies in every industry will benefit from our software. Our high-security standards and highly experienced team will make sure companies are able to monitor and secure their supply chain in the most efficient way. Our sustainability solutions offer companies the possibilities to create a sustainable supply chain in any industry, textile & apparel, food, minerals, agriculture and many more.

Crunchwork is for insurers who want to gain a competitive edge with a fast, customer-centric claims process. Crunchwork is a cloud-based insurance claim management software that has everything you and your supply chain need to triage, process, and complete claims. In one platform. It’s the simpler way to transform your entire claim lifecycle. Unlike typical claim management platforms, Crunchwork is both flexible and powerful enough to operate your entire business however you work best.

Digitization has yielded insights for manufacturers and retailers to be more responsive to demand surges. To keep pace, supply chains must now become living, fluid ecosystems coordinated by central platforms. Synchronize solutions across planning, execution, labor, e-commerce and delivery to optimize your end-to-end business and workforce seamlessly with the Blue Yonder Platform. Leverage industry-leading artificial intelligence (AI) and machine learning (ML) capabilities, workflow-driven user experiences and real-time connections to help you better predict, prevent and resolve disruptions across your entire business.

It’s no surprise that ecommerce is the #1 B2B sales tool, it helps you gain market share cost-effectively while offering the self-service buyers demand. Epicor Commerce empowers you to give buyers what they want, increasing their loyalty along with your profitability. Communicate brand value, showcase recommended products, and provide buyers with real-time stock levels and complete account history. Leverage a single source of truth for operations and decisions and create a connected online storefront. Grow sales rapidly with an innovative digital commerce solution that’s integrated with your Epicor ERP and comes feature-rich out of the box. Interact with buyers on the devices or marketplaces they choose. Get a full shopping experience with automated upgrades. Lower costs with cloud and tight integration that extend your Epicor ERP platform. Maintain a single source of truth to optimize business operations and decision-making, and add a web channel to quote, collect, and manage orders.

Leverage AI and your data to inform supply chain decisions. Every great organization uses data-driven decisions to maximize growth, efficiency, and cost-savings. Data-driven Decision Making. Bring fragmented and siloed data across your organization and your supply chain into a single platform to make real-time decisions. Supplier and Product Scores. Generate and compare quantitative and qualitative scores on each product and supplier throughout your supply chain to continuously surface massive cost-cutting opportunities. Bespoke Marketplaces. Grow revenue, expand customer bases, increase retention, and strengthen strategic sourcing with a marketplace tailored to your industry and needs. Enterprise AI to Inform Procurement. Use artificial intelligence to predict failures, EOL, and replacements, to predict sourcing and purchasing needs, and to power intelligent procurement. Learn from your data at an exponential rate with LVRG.

sofoChain allows enterprises to more securely and transparently track & trace physical goods as they move from one node to another in a Supply Chain, right from the production of raw material to the manufacturing of finished goods, till it reaches the hands of the customer.

Panjiva has joined S&P Global Market Intelligence to bring you unrivaled insights on the global supply chain. Profiles on more than 9 million companies and over 1 billion shipment records. Macro data covers 95% of global trade flows and transactional data covers 35% of global trade flows. Data from customs and businesses provide a complete view of import and export movement. Web-based global trade platform provides you with supply chain solutions. Seamless delivery of data through a single-feed solution. You need the right data to make informed decisions with conviction. With Panjiva Supply Chain Intelligence you can identify companies doing business with risky counterparties. Track flows of dual-use materials or other goods associated with risk. Find companies associated with a region or product of interest. Whether you’re targeting buyers, suppliers, or carriers, we make it easy to identify the best sales prospects.

Epicor iScala, is an affordable, yet comprehensive end-to-end suite of proven business solutions for small to midmarket enterprises, operating locally and globally. Due to its simple replication, it is also valuable for the largest global enterprises that require a fully integrated multi-premises ERP solution. The latest release of the Epicor iScala ERP solution offers significant improvements focused on improving user experience, capabilities and value. It beefs up security. It's much easier to use and its user interface can be adapted to suit individual users, teams or companies. It also introduces the first of a new breed of online and offline mobile application for Google Android and Apple IoS. This automates and simplifies key day-to-day warehouse operations, and more apps will follow. Other areas greatly improved in this release are Finance Management, and Service and Contract Management.

iCRM helps businesses and retailers become more customer-centric, as they can determine their customers’ demands and wishes. Retail is a fast-paced industry where trends are born, profits can increase, and consumers are looking for the next big must-have, which makes understanding retail analytics very valuable. Gain a deeper understanding of your customer's experience with your brand today! Using our iCRM algorithms, retail businesses can run targeted segmented marketing campaigns based on specific customer characteristics like region, preferences, gender, purchasing habits, and more. The results will improve customer loyalty and retention. The customer data platform is a marketer-managed platform that stores, connects, and combines customer data from website interaction, purchases, engagement, attributes, and market data. Intelligently determine the channels that yield the highest likelihood of engagement which will increase your ROI.

Roambee puts you in control of goods and assets with purposefully built sensor hardware, cloud data analytics, and automation - for reliable monitoring and response - indoors, outdoors, and in-transit thereby bringing visibility to your supply chain and logistics challenges. There are no sensors to purchase or manage; you only pay for what you monitor. Roambee offers verifiably better supply chain visibility on demand, for on-time, in-full, in-condition delivery of shipments and assets anywhere in the world. 300+ enterprises are improving customer experience, service levels, product quality, cash cycles, business efficiencies, sustainability, and automating logistics with Roambee’s real-time insights & foresights. More than 50 of them are the top 100 global companies in the Pharma, Food, Electronics, Chemicals, Automotive, Packaging & Containers, and Logistics sectors. Roambee’s innovative AI-powered platform, and end-to-end monitoring solutions, deliver curated, etc.

Fixlastmile’s last mile delivery software shows great versatility as it can optimize last mile delivery of several businesses. Few of them are mentioned below. Fixlastmile’s last mile delivery system automates real-time tracking, time resource allocation, and analytics which helps you to concentrate on your customers. Our last mile delivery solution has several benefits that makes it an inevitable part of logistics and supply chain business. Have a look at some of our additional benefits. Track all your last mile delivery status in real-time and on a map interface. You can also share this through push notification APIs or secured links. On non-availability of customer, the delivery agent can inform the customer in real-time and fix another time for the delivery. Electronic proof of address as geo-coordinates, signature, timestamp, and image along with card management and cash at point of sale.

Delivering great customer experience demands that you have a good understanding of who your customer is and what is happening at that moment. Despite collecting more customer data than ever before, many companies struggle to manage and activate it, especially to truly personalize, at scale, in real time. CSG CDP brings all of your enterprise’s customer information to a single system to drive exceptional customer engagement with a data-driven approach. By aggregating data from multiple sources, unifying that data into coherent customer profiles, and segmenting actionable data sets to power your campaigns, CSG CDP converts complexity into clear, simple, customer-centric action.

The VIA freight platform provides connectivity and real-time visibility into over-the-road shipment data throughout the supply chain. Daily global supply chain operations are inherently complicated, and stakeholders all along the supply chain expect real-time, transparent visibility into their shipments. VIA® keeps everyone connected with full omnichannel communications — so shippers, carriers and brokers can have visibility into the information they need precisely when it’s needed. VIA®’s patented configurable graphical card view of load data enables users to easily view and manage loads throughout the fulfillment life cycle. Deliver seamless visibility and collaboration with customers, breathe new life into legacy TMS systems with integrations to cloud technology, improve operating metrics and increase driver retention.

An integrated solution for connecting manufacturers, distributors & retailers. Routeique™ is a cloud-based, end-to-end order and delivery management solution built to make supply chains seamless. Our software & hardware solutions connect manufacturers, distributors, retailers and more! This allows our clients to feel like they own their supply chain network, even when they don't. Instead of relying on small clusters of visibility, we focus on synchronized planning and execution across the extended supply network, allowing for flexible manufacturing and intelligent fulfillment. When your whole team has access to necessary information, anyone can provide excellent customer service. Routeique™ allows you to instantly edit customer profiles and preferences, manage payment terms, update addresses and GPS information, schedules and more, and ensures that this up-to-date information is accessible across your platform.

Any organization that wants to succeed must aspire towards having excellent customer relations and the first leg of this journey is adopting a no-nonsense approach to customer relationship management (CRM). CRM is all of the activities, strategies and technologies that companies use to manage their interactions with their current and potential customers. CRM helps businesses build a relationship with their customers that, in turn, creates loyalty and customer retention which are both qualities that affect a company’s revenue. Etiya Customer Relationship Management (CRM) provides a highly scalable, customer-centric, omni-channel experience enabling companies to exceed customer expectations by interacting with them on any platform, via any channel. Etiya CRM provides an end-to-end, integrated lead-to-cash process flow for customer management. Social media analysis determines communities of interest and opportunities for cross-sells and up-sells.

NewageNXT: Your All-in-One Freight Forwarding Powerhouse. Streamline your logistics and dominate the global supply chain with NewageNXT. This next-generation freight forwarding software empowers you with: Seamless Operations: Automate processes, gain shipment visibility and optimize routes for peak efficiency. Enhanced Control: Reduce errors and ensure compliance with regulations across borders. Data-Driven Decisions: Leverage powerful analytics to identify cost-saving opportunities and make informed business choices. Scalable Growth: NewageNXT adapts to your needs, accommodating future expansion and changing market demands. Say goodbye to manual processes and fragmented systems. NewageNXT empowers you to manage freight forwarding operations, boost profitability, and deliver exceptional customer experiences.

Mitigate overstock and stock-out risks to improve customer experiences while lowering excess inventory costs. Quickly gain visibility across your supply chain without replatforming, upfront licensing fees, or long-term commitments. Make more informed supply chain decisions with machine learning (ML)–powered actionable insights. View the overall health of your supply chain network, and get ML-powered insights about potential inventory risks such as excess stock or stock outs. Quickly set up AWS Supply Chain using ML models that understand, extract, and transform disparate data into a unified data lake. Review recommended actions that can mitigate risks, and use built-in contextual collaboration capabilities to agree on and implement decisions faster. Generate more accurate demand forecasts to reduce stock outs. Increase demand planning accuracy with ML models that continually improve over time.