EDGE Integrations

Totality is a loan management system built to streamline lending operations through end-to-end automation, data-driven decisioning, and a unified user experience. It automates core portfolio workflows, including customer engagement, contract creation and execution, loan verification and funding, collections, refinancing, marketing outreach, and more, reducing the need for manual agent involvement. Agents use a modern interface that allows them to manage loans from start to finish on a single auto-refreshing screen that centralizes communication (voice, email, text) and relevant customer data. Its dashboard delivers real-time KPI tracking and customizable alerts optimized for mobile devices to give operators visibility and allow dynamic responses to performance metrics. Totality integrates across systems, offers scalable customization, and includes software enhancements and support hours in the licensing model to avoid surprise costs.