Audience
B2B organizations
About Dynamics 365 Commerce
Deliver unified, personalized, and seamless omnichannel buying experiences for customers and partners. Foster lasting relationships through intelligent omnichannel retail tools that strengthen your brand. Provide exceptional purchasing experiences by connecting in-store, digital, and back-office operations on a unified commerce platform. Empower customers to decide when, how, and where they want to purchase—on any device, across all online and offline retail channels. Enable customers to buy online and pick up in-store or receive home delivery via connected ordering and fulfillment tools. Centrally manage promotions and discounts across all retail channels using accurate, real-time omnichannel sales and cost data. Use purpose-built functionality and capabilities needed by B2B organizations and users for self-service buying experiences.