Audience
IT Management system for businesses looking for a complete Help Desk solution
About Deskcenter Management Suite
Deskcenter Management Suite is an integrated IT management solution that helps you skillfully manage and controll your corporate IT. Discover DCMS’ comprehensive functions and why they are essential to your business’ success. A comprehensive overview of your company’s IT assets is vital to any IT manager. Our suite meets these needs and fulfills your requirements for professional and transparent IT management. Unified endpoint management is the future for IT managers. With Deskcenter, the future has become reality. Just one tool allows you to manage the monitoring, security, licensing, and software processes of your IT infrastructure. IT security is essential to IT management. You won’t have to worry about hacker attacks, unauthorized access, or data loss because Deskcenter Management Suite helps you take the right steps to address these issues quickly and in compliance with regulations.
SuperOps
SuperOps is a future-ready, unified PSA-RMM platform for fast-growing MSPs. Powered with the goodness of AI and intelligent automation, SuperOps is packed with all the features and tools that a modern MSP needs, including project management and IT documentation.
MSPs no longer need to toggle between tools to manage different pieces of their work. With SuperOps, MSPs can break free from disjointed, legacy tools and experience a platform that’s built for the cloud and designed to make MSPs’ work and life easier.
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NinjaOne
NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases including endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more.
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IBM Security MaaS360
Seamlessly manage and protect your devices across all operating systems (OS).
IBM® MaaS360® is uniquely equipped to help IT professionals manage a wide variety of endpoints, apps, and data, and protect them efficiently and productively. MaaS360 offers unified endpoint management (UEM) capabilities such as:
Streamlined enrollment: IT pros don’t need to touch devices to enroll them. The device setup is already configured in the MaaS360 pre-deployment phase, and corporate resources are handled by over-the-air provisioning.
Simplified endpoint management: Manage virtually all device types and the main OS, such as Apple iOS, Android, iPadOS, Microsoft Windows, and Google ChromeOS, from a single console.
Take advantage of the simple self-service provisioning process, same-day OS support for the latest platform and 24x7 support by chat, phone, and email.
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Genuity
It's here. IT intelligence for the rest of us. Genuity is the only affordable, cloud-based platform for managing and monitoring your entire IT profile. Take your IT to the next level for only $29.99 per company, per month. Even in today’s digital age, where information is readily available, the IT market has thrived in the obstruction of market transparency. At Genuity, we’re betting that the world is ready for an alternative. Reduce time spent answering inquiries and researching pricing. Give everyone on your team more time (& money) to focus on tasks that matter. Eliminate auto-renew clauses, complex cancelation terms, surcharges, or any other unnecessary costs that add zero value to your operation. Gain greater control of your entire IT portfolio through enterprise-grade software and a community of IT pros.
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Integrations
Company Information
DeskCenter Solutions
Founded: 1997
Germany
www.deskcenter.com/en/deskcenter-management-suite/
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Product Details
Platforms Supported
Windows
Training
Documentation
Webinars
Support
Phone Support
Online
Deskcenter Management Suite Frequently Asked Questions
Deskcenter Management Suite Product Features
Help Desk
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Multi-Channel Communication
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Alerts / Escalation
Automated Routing
Community Forums
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Self Service Portal
Ticket Management
IT Asset Management
Contract/License Management
Inventory Management
Supplier Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Cost Tracking
Depreciation Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
IT Management
Compliance Management
Hardware Inventory
License Management
Patch Management
Remote Access
Software Inventory
Capacity Monitoring
Event Logs
IT Budgeting
Scheduling
User Activity Monitoring