DealerBuilt Integrations

Dealerships don’t lose customers because of price. They lose them when the phone rings and nobody answers, and when the manager hears about a problem only after the survey comes back. Numa is the AI Operating System for car dealerships. Operator puts every caller in the right hands without a phone tree. Appointment Agent books service into real open slots, day or night. Smart Inbox keeps every call and text in one thread with the repair order beside it. LiveCSI™ catches the unhappy customer while they’re still in the shop. Opportunities books the declined work already sitting in your DMS, and Numa for Sales answers every sales call with full inventory context. Every product runs on one system with the customer’s full history. More than 1,500 dealerships run on Numa, and they respond to customers in 13 minutes, compared with an industry average of nearly 23 hours. Numa connects to CDK, Reynolds & Reynolds, Tekion, Dealertrack, and Xtime, and is approved by GM, FordDirect, and Stellantis.

DealerVault® by Authenticom™ provides transparency and control through an easy-to-use web interface featuring single-click feed activation, deactivation and field customization. Send only the data that's necessary and send it quickly. We know your time is valuable and the security of your data is important to your business. Protecting your client data is as important to us as it is to you. We've combined state-of-the-art security with cloud technology to provide you peace of mind about your data and the privacy of your clients. With your own personal login, you can monitor and modify your feeds as you please.

myKaarma is built upon an industry-leading communication and payments platform that uses natural design flows to create Exceptional Interactions for customers. Our full suite of solutions and integrations allows dealers to customize their solution selections for any need. As a result, your dealership delivers Exceptional Interactions for auto service customers who spend and stay loyal over time. All myKaarma products are integrated using “Natural Design”. We believe you should not have to “do work to do work”. So we walk the process ourselves and experience the work being done. This enables us to completely understand the process and ensure that it naturally fits into each dealership employee’s daily tasks while also reducing task fatigue. The result is an exceptional automotive service interaction for every customer.

Elevate profits with the only end-to-end service experience solution. Ready to maximize your dealership’s fixed ops revenue? Drive owner loyalty through one service experience platform. Xtime increases customer retention by transforming the ownership experience for automotive manufacturers and dealership service departments, thus increasing customer satisfaction while boosting dealer revenue and profitability. Xtime is a software solution that works by delivering the experience consumers demand, one that emphasizes value, convenience and trust. Xtime developed Spectrum, the industry’s first fully integrated, cloud-based auto repair shop management software that helps dealerships create an outstanding automotive ownership experience and turn one-time customers into repeat buyers. From the first touchpoint to checkout and beyond, Spectrum creates the high-quality automotive service experience customers expect, and drives the growth automotive parts and service operations need.

Selling is a lot of work. Software designed years ago was built on the idea that more information made you a better salesperson. That’s simply not true! Your sales team can save time by removing distracting data, focusing only on essential details to manage deal flow. DriveCentric Desking gets its most significant upgrade ever, making even the smallest details seem epic. Using multiple tools and fragmented payment data is a challenge. DriveCentric combines the power of desking, showroom, and retailing workflows into one integrated solution to create remarkable customer experiences. With a 360-view of every customer, you can quickly find sales opportunities with the highest likelihood of buying . So spend less time building lists and more time finding opportunities that convert! Prospects waiting in your customer database have never been so easy to find - see how our customer segmentation tool can make a real impact on your bottom line.