Audience
Businesses in need of a tool to track segmented customer satisfaction
About Customer.guru
Only 3%–5% of customers usually respond to a conventional satisfaction survey. In contrast, our users typically see response rates of 40% to 60%. We achieve this thanks to smart follow-ups and a highly optimized and super simple survey layout. We have optimized the survey so you don't have to. With our automatically generated reports, you can dive into your data. See how your customers are satisfied depending on the product they ordered. The date of their first purchase (Christmas? Black Friday?). A number of orders they placed with your shop. Their geographic location. Net Promoter Score is a customer loyalty metric introduced in Harvard Business Review in 2003. Since then it has been widely adopted by more than two-thirds of Fortune 1000 companies. Upload your customer e-mails or setup automatic survey scheduling See the NPS of your customer segments over time. Use your data in one of 1,000+ apps integrated with Customer.guru.
Pricing
Starting Price:
$10.00/month
Free Version:
Free Version available.
Integrations
Company Information
Customer.guru
Founded: 2016
Czech Republic
customer.guru
Videos and Screen Captures
SurveyMonkey
A global leader in survey software. 20 million questions answered daily. Keep a competitive edge by truly understanding the voice of your customers. Customer satisfaction surveys help you connect at multiple touchpoints to find out exactly what your customers want, need, and expect. Learn what’s working and what’s not directly from your employees. Measure employee satisfaction, conduct 360 reviews, or even send out compliance quizzes. Whether you’re in HR or a team lead, employee surveys help you get the answers you need. Tap into what the world is thinking—whenever you want. Market research surveys make it easy to get opinions from potential and existing customers, test concepts, measure brand awareness, and more. Join the 98% of the Fortune 500 who rely on SurveyMonkey for People Powered Data.
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Agolix by Assessment Generator
Agolix® by Assessment Generator offers software for creating customized online quizzes, assessments, and surveys. Choose from automated or custom scoring and provide respondent feedback via on-screen, email, and PDF. The software supports eight question formats: binary, drop-down, narrative, numeric, options, ranking, scale, and validation. With conditional logic, you can create dynamic assessments by showing or hiding questions based on set criteria. Add your logo and brand colors to personalize your assessments and feedback.
Creating assessments is quick and easy with the help of a comprehensive user guide and excellent customer support, all provided free of charge. Engage potential clients by starting conversations with assessments, ideal for lead generation, client and employee onboarding, and coaching. By utilizing assessments, you establish credibility, build trust, identify high-quality clients, and generate revenue automatically.
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CheckMarket
Enterprise survey software with users in 150 countries.
Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. Close the loop with shareable reports, dashboards, alerts and follow-up tools like text analysis, benchmarks, dynamic text,..
Collecting data is just the first step. The real value lies in the efficiency of reporting. We provide you with real-time reporting so you can spot trends earlier, and get the information deep into your organization in order to improve processes.
After you are done building an insightful report, share it with others. Create different share links, each with different filters, depending on what you want viewers to see all based on your own operational data, hierarchy and organization.
Integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 49 languages. Clients include L'Oreal, Toyota, Allegiance Bank, Sony, the Government of Canada,...
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Artologik Survey&Report
Artologik Survey&Report is highly valued because it's intuitive and secure. Your need for deeper knowledge drives us to improve the product, and we aim to provide you with an effective online survey software for gathering and evaluating feedback. Adapt to your needs. Choose from multiple question types and align with your corporate identity. Easy for you and the respondents. Use automated login and send preset reminders for a higher answer rate. Follow-up results in real-time. Use automatic report generation, tailor reports, filter answers and export the data. Connect your software. Import respondents and automate the process from survey creation to reporting. Let the situation decide. Print your surveys and distribute them, then import and evaluate the answers. Artologik Survey&Report can be adapted and used for many different purposes. Regardless of branch, you can measure how your employees feel or how your customers experience your products or services.
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Product Details
Platforms Supported
SaaS
Training
Documentation
In Person
Support
Not Offered
Online
Phone Support
24/7 Live Support
Customer.guru Frequently Asked Questions
Customer.guru Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video