Audience
Customer Alliance is the premier reputation management platform used by thousands of hotel and hospitality companies across the world.
About Customer Alliance
Founded in 2009 in Berlin, thousands of independent and chain hotels worldwide work with Customer Alliance's 90+ employees to manage and improve their online reputations and increase revenue. Within one industry-leading solution hotels collect, distribute, and analyze their guest reviews from across the web, giving them a competitive insight into their hotel's performance. Hotels can now better understand their guests and boost their revenue.
KePSLA
KePSLA works with hotels and the hospitality industry to provide guest feedback solutions, social listening tools, deep guest analytics & competition watch. Our solutions helps our customers to better understand their guests and thus hyper personalize the product and services. We guarantee ROI on our solution within 60 days of installation and a noticeable positive impact on your bottom line. Our solutions cover the entire spectrum of the traveler journey from creating inspiration, helping in research, improving the booking process, enhancing travel experiences & influencing advocacy. Power your business with our Review Intelligence solution. Manage your online reputation, grow your reviews on sites that matter to you most, deep dive into guest reviews and understand your hotel performance by the department.
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GuestTouch
Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers.
Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA
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Guestmeter
Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy.
Not a customer yet? Please visit www.guestmeter.com and request a demo.
Key features of Guestmeter app include:
GUEST SATISFACTION SURVEY SOLUTION
- Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.
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Rannko
Rannko offers a simple and effective Review & Reputation software that builds on customer experience by taking control of your customer reviews, online presence with listings & overall reputation, everywhere it matters most.
Our Mission
By understanding the complexities of how reviews & accurate online information directly impact businesses, we're able to help build business better through a simple yet advanced set of review and reputation features. Reach new customers whilst helping you build the reputation you so rightly deserve.
Why do businesses need more reviews?
Businesses that have more reviews generally rank higher in search, businesses that have a high average of 4.5 stars and above rank even higher. Google and other sites alike also track your online reputation through your customer engagements, for example; your response rate or whether or not you answered a question on google my business. Rannko aides in helping you supercharge your reputation!
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Pricing
Starting Price:
79.00€ / month
Free Trial:
Free Trial available.
Integrations
Company Information
CA Customer Alliance GmbH
Founded: 2009
Germany
www.customer-alliance.com/en
Videos and Screen Captures
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Product Details
Platforms Supported
SaaS
Training
Live Online
Webinars
Support
Phone Support
Online
Customer Alliance Frequently Asked Questions
Customer Alliance Product Features
Reputation Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
Campaign Management
Gamification
White Label
Customer Alliance Reviews
Write a Review-
I just works! the support team is awesome and super helpful! They go above and beyond to make things work for me! They also engage their product people directly with me when needed!
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