Audience
Banks, NBFCs, FinTechs, ARCs and lending firms worldwide looking to digitize debt collections and resolutions
About Credgenics
Credgenics, a SaaS-based platform, is currently serving 75+ lenders with innovative digital-first and AI/ML data-driven capabilities including digital collections, multi-channel communications, calling, predictive dialers, litigation management, digital payments, mobile-based field collections, dashboard, and analytics. Credgenics handles USD$2 bn NPA stage retail loan book value and USD$6 bn delinquent stage retail loan book value. It manages 22 million retail loans and sends 50 million digital communications every month.
Our Go-to platform for digital recovery and resolution results in:
20%Increase in Resolution Rates
80% Recovery across Delinquent Accounts
25% Increase in Collections Amount
60% Increase in Legal Process Efficiency
40% Increase in Field Agent’s Productivity
40% Reduction in Cost to Collect
30% Reduction in Time to Collect
5x Return on Investment
Pricing
Pricing Details:
CaaS: Success-based (Recovery percentage) based-depends on the account
SaaS: capex+storage costs+(subscription/logins)+usage based pricing
SaaS: capex+storage costs+(subscription/logins)+usage based pricing
Integrations
API:
Yes, Credgenics offers API access
No integrations listed.
Company Information
Credgenics
Founded: 2019
India
www.credgenics.com
Videos and Screen Captures
Credgenics Collections Platform
Visual Queue Network (VQN)
Visual Queue Network (VQN) is a cutting-edge debt collection recovery and compliance software solution developed by UNI-SOURCE 2000. Powered by Microsoft.NET, the VQN Product Suite helps financial institutions seamlessly manage debt collection, compliance, and recovery with robust reporting, workflow management, and dynamic queuing technologies. VQN is the Collections and Recovery tool used by the Fiserv Signature Banking CORE as well as Fiserv Cleartouch CORE. It is additionally interfaced to many other CORE Banking Solutions. VQN has been on the market since 1992 and is a very mature offering.
Learn more
ABLE Platform
ABLE Platform is a multimodule web software that covers the entire loan origination and loan management processes.
The following modules are included:
- Landing page - to attract new borrowers.
- Borrower portal - to serve actual borrowers.
- Self-service portal - to manage the whole enterprise activity.
- Back-office - the core of the platform to manage incoming loan applications, service disbursed loans, configure the loan product catalog, built-in dashboards and more.
The platform automates the lending process throughout all the stages:
- Initiation of omnichannel application
- Consolidation and restructuring of debts
- Negotiation with customers
- Application decision-making
- Personalized offers
- Automation of the loan disbursement
ABLE Platform serves any type of loan:
- Payday Loan
- Personal Loan
- Point of Sale Loan (POS)
- Buy Now, Pay Later (BNPL)
- Mortgage Loan
- Home Equity Loan
- Auto Loan (Car finance)
- Student Loan, etc
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Lendisoft LMS
Our software supports the Potential Delinquency method of collecting, known by enterprise-lenders to improve month-end collections by as much as 30%. We use Net Balance at Risk (NBAR) as the basis for assigning risk grades (A-E) to every active loan, powered by six scoring models under the hood. Our software calculates the best time to contact a borrower for each available phone number based on previous activity. Increase your right-party-contacts and minimize call attempts on your portfolio. Our smart work queues adjust each agent’s worklists using intelligent sorting algorithms. For example, if a customer broke their promise to pay yesterday, the account will show up at the top of the list. Since our software assigns a risk grade to every loan, you can assign the toughest accounts to your superstar collectors. Our reporting package will help you identify your best collectors. Our software will suggest the next best course of action based on account stage and borrower response rate.
Learn more
ENCollect
ENCollect is an omnichannel digital collections management system that includes a field collection app for field staff, backend payment deposit screens for backend staff and APIs to integrate with other payment systems or digital systems. Cloud-based and on-premise deployments are available.
The ENCollect package offers modules for payment tracking, reconciliation, delinquency management, settlements, legal actions and repossession. The platform also provides back-office digitization and automation workflows.
The allocation engine allows users to set up parameters for automated allocation of accounts to field agents, branches and phone agents. ENCollect integrates with credit card management tools and banking systems to provide settlement and recovery workflows.
Learn more
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Product Details
Platforms Supported
SaaS
On-Premises
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online
Credgenics Frequently Asked Questions
Credgenics Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Client Management
Compliance Management
Contact Management
In-House Collections
Callback Scheduling
Commission Management
Credit Bureau Reporting
Payment Plans
Transaction Management