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Doko is a cutting-edge no-code AI chatbot platform that empowers businesses to create intelligent chatbots without the need for any coding knowledge. With Doko, you can easily build and deploy chatbots that streamline customer interactions and boost engagement. Here are the key features and benefits of using Doko: - No Code Platform: Doko's intuitive interface allows you to design and customize chatbots effortlessly, eliminating the need for coding skills. - AI-Powered Chatbots: Leverage the power of artificial intelligence to create chatbots that can understand and respond to customer queries intelligently. - Multi-Channel Support: Engage with customers across various channels, including websites, social media, and messaging apps, to provide seamless and consistent support. - Personalization Capabilities: Tailor chatbot responses based on user preferences and behavior, delivering a personalized experience that drives customer satisfaction. - Analytics and Insights

IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.