Audience
Users that want a productivity assistant for Microsoft 365
About Cortana
Your personal productivity assistant in Microsoft 365. Cortana helps you achieve more with less effort while allowing you to focus on what matters. Chat with Cortana in Windows 10 to quickly find information and stay on track. Connect with people, check your schedule, find a free hour, set a reminder, add a task, and more. Listen to what’s new in your inbox and respond hands-free. Catch up with your email and changes to your day using natural language with Cortana. Stay connected to your team even when you have your hands full. Ask Cortana to join a meeting, make a call, send a message, share a file, and more. Get a personalized and actionable brief in Outlook with important information on upcoming meetings and outstanding tasks so you’re prepared for the day ahead.
Pricing
Free Version:
Free Version available.
Integrations
Company Information
Microsoft
Founded: 1975
United States
www.microsoft.com/en-us/cortana
Videos and Screen Captures
Alexa
Alexa is Amazon’s cloud-based voice service available on hundreds of millions of devices from Amazon and third-party device manufacturers. With Alexa, you can build natural voice experiences that offer customers a more intuitive way to interact with the technology they use every day. We offer a collection of tools, APIs, reference solutions, and documentation to make it easier to build for Alexa. Start building for voice today by creating Alexa skills, connecting Alexa to devices, or integrating Alexa directly into your products. You can engage our Alexa Solution Provider network for a range of services including strategy, pre-tested reference architectures and hardware, hardware and software development, manufacturing, and go-to-market support.
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Siri
Siri is the world’s most popular intelligent assistant. With SiriKit and Shortcuts, your apps can help users get things done with just their voice, intelligent suggestions, or the Shortcuts app. Your apps can also reach users across Apple platforms with Shortcuts on watchOS, SiriKit Music on HomePod, and SiriKit Media on Apple TV. Help users quickly accomplish tasks related to your app with their voice or with a tap with the Shortcuts API. Siri intelligently pairs users’ daily routines with your apps to suggest convenient shortcuts right when they’re needed on the Lock screen, in widgets, in Search, or from the Siri watch face. Siri can ask follow-up questions, which allows your shortcuts to get even more done. For example, when a user says “Order takeout,” Siri can ask, “Which order would you like?” and present a list of favorite orders from a food ordering app to choose from.
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Windows Search
Windows Search is a desktop search platform that has instant search capabilities for most common file types and data types, and third-party developers can extend these capabilities to new file types and data types. Windows Search is a standard component of Windows 7 and Windows Vista, and is enabled by default. Windows Search replaces Windows Desktop Search (WDS). The WSS organizes the extracted features of a collection of documents. The Windows Search Protocol enables a client to communicate with a server that is hosting a WSS, both to issue queries and to enable an administrator to manage the indexing server. When processing files, WSS analyzes a set of documents, extracts useful information, and then organizes the extracted information so that properties of those documents can be efficiently returned in response to queries.
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Forethought
Forethought will answer common, repetitive tickets automatically to reduce your agents' workload. Forethought analyzes sentiment to accurately predict and tag incoming cases and reduces manual work for your team. Don’t leave customers waiting in a queue. Forethought will connect customers to agents with the right skills to help them. Have incoming cases routed right away and free up more agents to help customers. Forethought recognizes and retrieves relevant previous tickets and articles to help agents. Get an up-to-date picture of how Forethought is helping your support team’s performance. Create reports and dashboards that you can share with your team or organization.
Meet SupportGPT™: the World’s First Generative AI Platform for Customer Support. SupportGPT™ leverages Large Language Models—the same technology behind OpenAI’s ChatGPT—and fine-tunes them on your customers’ conversation history.
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Product Details
Platforms Supported
Windows
iPhone
iPad
Android
Training
Documentation