Audience
Dentists seeking a solution to plan their schedules, manage patient records and gain business insights on their practice’s performance
About Core Practice
Use Core Practice to plan your schedules, manage patient records or gain business insights on your practice’s performance & more, all in the cloud. Core Practice makes running your dental practice easy, fast and secure. Make better-informed decisions from anywhere on any device. With a dedicated Customer Success Manager that will work with you throughout the process, we ensure that switching to Core Practice is quick, easy and secure throughout the migration. We’ll train each user on how to best use Core Practice for your clinic. Industry-standard enterprise-level security with comprehensive audits, 24/7 monitoring, and automatic back-ups stored in multiple facilities. We have state-of-the-art data centers (99% up-time) and you get regular software updates instantly! Get help fast from a real person using our phone support with our easy-to-use 24/7 helpdesk system.
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Core Practice Frequently Asked Questions
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Dental
Core Practice Verified User Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Hope nothing goes wrong and you won't need any support" Posted 2024-09-26
Pros: Simple cloud based software which does basic things that server based softwares did. Few features like sterilisation logging are unique to it compared to others I have checked out.
Cons: A lot. Firstly the support - terrible support team who has no idea about the their own software. They don't provide you any account manager. So you have to depend on these very unskilled support people who are more like chatbots replying with generic answers mostly. And you will have to get in touch with this team frequently as the software is full of problems. Worst is that during my 3 years with them they did not improve much.
Many of the features are half done. We were told in our third year not to use one feature (which we reported was inaccurate) as it never worked from the beginning, Why is it still there then? They keep boasting product updates, but we never got them. And no mention of how to get them as well. Surprisingly their team also doesn't know and those who know are surprised why we do not have it.
Lastly, they try to trap you by not letting you access your own data when you decide to move. We are moving to new software and they provided us incomplete data with excuses for not providing the rest. Still going through the pain with no result.Overall: If you think you just need a basic cloud based software, go for it. If you plan to use it to grow your practice, look somewhere else. And make sure you negotiate your exit terms beforehand so that they do not trap you with data access.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"The best dental PMS in Australia " Posted 2024-04-07
Pros: The best SaaS Practice Management System for dentists in Australia.
Easy to use with clean look
Online booking integration with website
SMS reminders, lab module, steri module
Integration with medipass, Hicaps, Tyro, Smile right, hotdocs,.....Cons: Only in cloud version currently no server based solution
Overall: Easy to use with growing list of integrations. Very good if you have two or more locations.
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Great reports -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Core Practice - Best Cloud Dental Practice Management System in Australia" Edited 2023-03-01
Pros: So easy to use.
Voice to Text notes make life easy.
SMS chat.
Cloud based SAAS Model so can access anywhere.
Security is strong with ISO 27001.Cons: Too easy to use.
The Core Practice is always improving and coming out with new features.Overall: Core Practice is great for everyone in the practice not just the clinical team. Also great for dental groups as staff and customers can easily move across all locations.
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