Audience
Automobile dealers seeking a solution that generates relevant customer interaction opportunities
About CommTRACK CLM
Crosscode CLM Platform for the Automobile dealers is an enterprise-wide information backbone that generates relevant customer interaction opportunities for the dealer, at the right time & also provides the means to communicate the same to the customer over call, SMS, email, mobile apps, etc. Thus helping the dealer to engage smartly with the customer & to build necessary customer loyalty which leads to increased Repeat, Recurring & Referral business. This 3R business model, is the key to sustainability & long-term growth. Help customers reach the right executive whenever they call. 100% calls responded, no missed calls. Drives maximum business. Identifying customers, intimations, followups, appointments, premium payment, login, policy dispatch, feedback. Identifying customers, intimation, followups, appointment, RO/JC generate, job done, mark car for next service due, feedback.