Audience
Businesses seeking a tool providing chatbot avatars to improve the user experience
About CodeBaby
CodeBaby’s avatars utilize more than artificial intelligence, we use emotional intelligence, making it easier and more effective to serve your customers. At CodeBaby, we have a mission to create a tool that gives people access to complex, life-improving technologies while making them feel heard and understood. To do this we have layered emotional intelligence and artificial intelligence to make an accessible technology. Most of us are already pretty familiar with what a chatbot can offer to our online customers. How are avatars an improvement over the typical chatbot experience? Well, chatbots that are driven by Natural Language Processing (NLP) are already much more capable than traditional chatbots, and our avatars build on that existing advantage. By providing an audio option for communication, avatars broaden who can use a chat experience. Characters increase engagement over traditional chatbots or IVRs and lead to better understanding and retention of information.