Clubspot

Your members deserve a five-star, personalized experience. Having siloed systems across your club’s operations not only creates disconnected member information and manual processes for staff, but also makes it more difficult to engage members. Designed to manage private clubs and memberships within hotels and resorts, the power of using ResortSuite CLUB is in its ability to have a single member profile visible across every area of operation. From member account statements, lessons, tee times, to dining reservations, your front desk and reservations staff can get access to all information they need to know about a member when combined with other ResortSuite modules or multiple club locations. With the seamlessness of the fully integrated approach, the multi-vendor solution is best fit for club membership operations that use a corporate standard for their PMS and POS. Enhance your members’ experience by allowing them to book everything your property offers anytime, anywhere.

Configure rules such as advanced booking limits, max number of reservations, reservation durations, primetime rules, etc. Create club events (including reservations) and allow members to rsvp and indicate guests. Publish club news, upload documents, and take advantage of customizable email groups for easy communication to your members. Schedule recurring reservations for teams, club events, and clinics and for multiple courts/resources at the same time. Easily manage your dedicated courts or your multipurpose courts used for both tennis and pickleball. Quickly review and approve user access requests or choose to fully automate new user signups. Securely collect online payments for member dues and reservations. Configure reservation fees by court, day, and time (and optionally cancel unpaid reservations automatically). View and download detailed reservation, payment, and facility usage reports.