Audience
Anyone searching to create a website for their church
About Clover Sites
A vibrant and current website design is crucial for both a new visitor’s first impression and the engagement with your church. With Clover, you’ll have an engaging and professional website. A website that truly reflects your ministry and vision. Making a website these days shouldn’t be that complicated. Which is why we created The Greenhouse from scratch, so real people could create and edit their site — and actually enjoy it. Things really are as simple as they seem. It’s crucial for your website to work perfectly for phones and tablets, as well as desktop computers. Every Clover website is completely optimized and responsive for mobile devices. We do the hard work so you don’t even have to think about it. Whether it’s youth group movie night or the man’s breakfast, use events to build specific pages or sections. Upload your sermons, videos, and other media easily, so you can reach people wherever they are.
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"Buyers Beware, they do not care about you, just your money" Posted 2024-03-04
Pros: Nothing about them impressed me.
Cons: On Jan 10 was charged $643.66 CAD ($468 USD) for a yearly subscription.
On Jan 10 at 1:30 pm, sent an email asking to cancel web subscription and for a refund. Received a reply to fill out some forms to complete the cancellation. This was done on the same day and received another notice that the cancellation can take up to 5 business days.
On Jan 11 and 12, received a communication asking how their service was. Replied saying that the inquiry hasn’t been completed and there’s nothing to provide feedback for.
On Jan 18, sent another message asking for a response with the refund portion of the inquiry.
Didn’t get any response and so sent another message on Jan 22. They responded back saying that the cancellation process was completed. I replied back on the same day saying the cancellation part is fine but they ignored my request for a refund.
On Jan 23, received a reply saying that because the payment occurred before the request to cancel, they won’t issue a refund stating it’s part of their company policy.
I indicated that I was upset with their decision and formally asked to escalate the matter.
On Jan 24, got another response from a different department also stating that they won’t provide a refund (also requested to escalate)
On Jan 26, sent an email asking for a response/update.
On Jan 31, sent another email asking for a response/update by the end of the week.
On Feb 1, got a response saying that the matter was brought to their leadership and it was declined.
On Feb 1, sent a one last attempt, indicating how they are not living up to their mission statement and the fact we were a client with them for 10 years. And for them to decline a simple refund was unjustified.
To date, no response was provided.Overall: Very disappointed they would treat a client for 10 years like garbage.
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