Audience

Companies searching for a customer support and complain management application to proactively engage and answer their queries

About CloudApper Desk

CloudApper Desk is a modern and affordable ticketing app designed to support your customers and help grow your business. This robust application streamlines customer support management by providing you with a powerful dashboard and simplified ticket management, with the mobility you need to improve responsiveness. When it comes to understanding your business, capturing and analyzing information is key. CloudApper Desk enables you to identify common issues, creating opportunities to improve your products/services and strengthen your business. Reputations are often defined after-sales service. Wow your customers with CloudApper Desk by monitoring activities, assigning tickets, and enabling rapid response right from a mobile device. Make your customer service management faster and more efficient by keeping data centralized with CloudApper Desk. This information is used to provide an intuitive dashboard where users can see recent tickets, the latest replies, and more.

Integrations

No integrations listed.

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Company Information

CloudApper
Founded: 2018
United States
www.cloudapper.com/cloudapper-desk-ticketing-app-customer-support-complain-management/

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Product Details

Platforms Supported
SaaS
iPhone
iPad
Android
Training
Documentation
Videos
Support
Online

CloudApper Desk Frequently Asked Questions

Q: What kinds of users and organization types does CloudApper Desk work with?
Q: What languages does CloudApper Desk support in their product?
Q: What kind of support options does CloudApper Desk offer?
Q: Does CloudApper Desk have a mobile app?
Q: What type of training does CloudApper Desk provide?

CloudApper Desk Product Features

Customer Service

Live Chat
Appointment Management
Self Service Portal
Queue Management
Workflow Management
Surveys & Feedback
Knowledge Base
Alerts / Escalation
Performance Metrics
Call Center Management
Virtual Assistant
Social Media Integration
Email Management