Audience
Businesses in need of an employee benefit solution and administration platform
About Clarity Benefit Solutions
We believe that employee benefits administration should be simple. By providing industry-leading technology with dedicated customer service, we make choosing and managing benefits fun and easy. Employee engagement, ACA compliance, automation and administrative savings are all within reach for our groups. We’ve created a solution that engages employers, brokers and employees throughout the benefits lifecycle. From designing a benefit program with your broker to online enrollment, we have you covered. Employee education, integration with providers, and consumer payment solutions are all straightforward processes with us. We offer one complete solution for all of your benefit needs. We provide better results for our brokers, clients, and consumers. Every year healthcare becomes more complicated and expensive.
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Clarity Benefit Solutions Reviews
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"Shady Business Practices," Posted 2023-05-15
Pros: N/A.
Cons: Today I learned that I had been, in effect, donating a portion of my hard-earned paychecks to Clarity Benefit Solutions with no hope of ever seeing that money again.
I signed up for Clarity's Parking Pre Tax benefits in the midst of the COVID-19 lockdowns, and after contributing hundreds of dollars toward benefits I couldn't use, I stopped making contributions and forgot about the account altogether.
Fast-forward to the present and I no longer work for the employer that was using Clarity Benefit Solutions, but I was reminded of my account when I found my benefits card in my desk drawer. I logged into my account, saw I had an outstanding balance, and called Clarity to ask what I could do about it.
Despite never being notified of this (by phone, text, email, regular mail, carrier pigeon, etc.,) I apparently forfeited my outstanding balance into Clarity's pockets when I left my job.
The card isn't expired, and the balance is still in the account (I can log in and see it), but I can't use or access the funds. The rep on the phone made it clear Clarity wasn't interested in remedying the situation, either.
Please learn from my costly mistake: If/when your employer offers benefits through Clarity Benefit Solutions, don't sign up.Overall: If you are an employer looking for employee benefits packages for your business, look elsewhere.
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No other benefits company I've ever dealt with has pulled a shady stunt like this. I hope it was worth it.
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