Audience

Mass notification software that helps businesses keep their community informed and safe

About CivicReady

Issue warnings and instructions during such events as natural disasters, active shooter situations, evacuations, emergency road closures, pandemics, and terrorist threats. Our user-friendly, one-click messaging interface empowers individuals of all technical abilities to quickly compose a new message or use a pre-written, event-specific template. Automated alerts can be disseminated via the National Weather Service (NWS), Text/SMS notifications, and messaging APIs. Automatically translate and send messages in up to 60 different languages. Administrators can issue alerts anytime, anywhere, while citizens benefit from time-sensitive alerts directly on their mobile devices. Customizable administrative access settings and reliable hosting mean in times of emergency, system security will be your last concern.

Integrations

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Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 2.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

CivicReady
Founded: 2001
United States
www.civicplus.com

Videos and Screen Captures

CivicReady Screenshot 1
CivicReady Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online

CivicReady Frequently Asked Questions

Q: What kinds of users and organization types does CivicReady work with?
Q: What languages does CivicReady support in their product?
Q: What kind of support options does CivicReady offer?
Q: What other applications or services does CivicReady integrate with?
Q: What type of training does CivicReady provide?

CivicReady Product Features

Emergency Notification

Contact Management
Mass Notifications
Scenario Planning
Templates
Two-Way Communication
Geo Targeting

Fire Department

Custom Map Views
Search
Equipment Tracking
Event Calendar
Scheduling
In-Vehicle Navigation
Pictometry Imagery
Facility Pre-planning Data
Incident Response Checklists

Law Enforcement

Crime Scene Management
Dispatching
Case Management
Court Management
Evidence Management
Field Reporting
Internal Affairs Administration
Scheduling
Criminal Database
Investigation Management
Incident Mapping
Certification Management
Court Management Integration

Service Dispatch

Job Management
Mobile Access
Self Service Portal
Call Center Management
Technician Management
Service History Tracking
Inventory Control
Billing & Invoicing
Job Tracking
Routing
Customer Database
Scheduling
Contract Management
Work Order Management

CivicReady Additional Categories

CivicReady Reviews

Write a Review
  • A CivicReady User
    City Clerk
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great until..."

    Posted 2022-01-21

    Pros: When we first signed up they were using a Whitelabel version of regroup mass notifications. This was not known to us until they switched to a different platform and that's when everything went south.

    Cons: The new platform they were using was a barebones version of what we once had. It was basically useless. Their support was nonexistent. In fact, you called the support number and got a generic message that would hang up. You couldn't even leave a message. Emails were returned stating the email address did not exist. The sales team lied to us multiple times throughout the process. They were reluctant to let us out until we threatened legal action.

    Overall: This was several months ago. From what I understand, things have not gotten any better. Their support is awful and the sales team is very unethical. Everyone should be fired. I have never dealt with a company that literally dropped the ball at every single turn. I mean if they could have screwed it up, they did. I would run as far as you possibly can.

    Read More...