Audience
Mass notification software that helps businesses keep their community informed and safe
About CivicReady
Issue warnings and instructions during such events as natural disasters, active shooter situations, evacuations, emergency road closures, pandemics, and terrorist threats. Our user-friendly, one-click messaging interface empowers individuals of all technical abilities to quickly compose a new message or use a pre-written, event-specific template. Automated alerts can be disseminated via the National Weather Service (NWS), Text/SMS notifications, and messaging APIs. Automatically translate and send messages in up to 60 different languages. Administrators can issue alerts anytime, anywhere, while citizens benefit from time-sensitive alerts directly on their mobile devices. Customizable administrative access settings and reliable hosting mean in times of emergency, system security will be your last concern.
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CivicReady Reviews
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"Great until..." Posted 2022-01-21
Pros: When we first signed up they were using a Whitelabel version of regroup mass notifications. This was not known to us until they switched to a different platform and that's when everything went south.
Cons: The new platform they were using was a barebones version of what we once had. It was basically useless. Their support was nonexistent. In fact, you called the support number and got a generic message that would hang up. You couldn't even leave a message. Emails were returned stating the email address did not exist. The sales team lied to us multiple times throughout the process. They were reluctant to let us out until we threatened legal action.
Overall: This was several months ago. From what I understand, things have not gotten any better. Their support is awful and the sales team is very unethical. Everyone should be fired. I have never dealt with a company that literally dropped the ball at every single turn. I mean if they could have screwed it up, they did. I would run as far as you possibly can.
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