Audience

Virtual account number solution for anyone wanting to shop online

About Citi Virtual Account Numbers

Citi helps make my credit card number virtually impossible to steal by generating a random Citi card number that I can use while shopping online. When shopping online or by mail order, you can use a randomly generated Citi card Virtual Account Number instead of your real account number. Simply click Enroll in/Get below to begin using Virtual Account Numbers. All purchases made with your temporary number will appear on your monthly statement with your other purchases and will include the Virtual Account Number that was used for each transaction. The Virtual Account Numbers benefit is not available for all Citi cards. If you currently have a Citi card, you can view benefits for your specific card by logging in or registering for Card Benefits.

Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 2.0 / 5
support 1.0 / 5

Company Information

Citi
Founded: 1812
United States
www.cardbenefits.citi.com/Products/Virtual-Account-Numbers

Videos and Screen Captures

Citi Virtual Account Numbers Screenshot 1
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Product Details

Platforms Supported
iPhone
iPad
Android
Support
Phone Support
Online

Citi Virtual Account Numbers Frequently Asked Questions

Q: What kinds of users and organization types does Citi Virtual Account Numbers work with?
Q: What languages does Citi Virtual Account Numbers support in their product?
Q: What kind of support options does Citi Virtual Account Numbers offer?
Q: Does Citi Virtual Account Numbers have a mobile app?

Citi Virtual Account Numbers Product Features

Citi Virtual Account Numbers Reviews

Write a Review
  • A Citi Virtual Account Numbers User
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Often broken "

    Posted 2023-06-19

    Pros: I like the concept...but in reality it seems like there's a gap between marketed features and how it's actually implemented.

    Cons: In reality, the service sometimes is down - and you cannot create, edit, or worse, lock down any existing credit card numbers. Chat support is of no use, as they cannot handle it, and require a call in (so dated!)

    I've seen postings as well that merchants can charge inactive cards, or go over the virtual limit. So, is this just marketing then?

    Overall: When it works, I'm left with a potentially false sense of security that I have control over my virtual account numbers. When it doesn't work (e.g. their backend service prevents create/delete/edit), it removes all doubt.

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