Cisco AgenticOps
AgenticOps is a groundbreaking paradigm redefining enterprise IT operations for the AI-driven era, leveraging AI agents to transform real-time telemetry, automation, and deep domain knowledge into intelligent, end-to-end actions, executing cross-domain workflows in networking, security, and applications directly within a unified platform. At its core is Cisco’s Deep Network Model, a large language model purpose-trained on over 40 years of Cisco expertise, spanning CCIE-level reasoning, CiscoU content, and real-world operational scenarios, further refined via reinforcement learning, chain-of-thought reasoning, and test-time scaling for precision and speed. This engine powers AI Canvas, the industry’s first generative UI for cross-domain IT operations, which aggregates live telemetry data into an intelligent workspace. Through the embedded Cisco AI Assistant, users interact via natural language to diagnose issues, explore options, drill into root causes, and execute remedial actions.
Learn more
AWS DevOps Agent
AWS DevOps Agent is a software from Amazon Web Services (AWS) designed to act as an autonomous, always-on operations engineer that resolves and proactively prevents incidents across your infrastructure, applications, and deployments. It automatically learns your application resources and their relationships, including infrastructure, code repositories, deployment pipelines, observability tools, and telemetry, then uses that knowledge to correlate logs, metrics, traces, deployment data, and recent code changes. When an alert, error spike, or support ticket arises, DevOps Agent immediately begins automated investigation; it triages incidents 24/7, runs root-cause analysis, and proposes detailed mitigation plans which can be automatically routed through team workflows (e.g., via Slack, ServiceNow, PagerDuty) or directly create support cases with AWS.
Learn more
ServiceNow Cloud Observability
ServiceNow Cloud Observability is a solution that provides real-time monitoring and visibility into cloud infrastructure, applications, and services. It enables organizations to proactively identify and resolve performance issues by integrating data from various cloud environments into a unified dashboard. With advanced analytics and alerting capabilities, ServiceNow Cloud Observability helps IT and DevOps teams detect anomalies, troubleshoot problems, and ensure optimal system performance. The platform also supports automation and AI-driven insights, allowing teams to respond quickly to incidents and prevent potential disruptions. Overall, it improves operational efficiency and ensures a seamless user experience across cloud environments.
Learn more
eG Enterprise
IT performance monitoring is not about monitoring CPU, memory and network resources any more. eG Enterprise makes user experience the centerpiece of your IT monitoring and management strategy. With eG Enterprise, you can measure the digital experience of your users, get deep visibility into the performance the entire application delivery stack — from code to user experience, and data center to cloud — from a single pane of glass, correlate performance across domains and pinpoint the root-cause of problems proactively. Machine learning and analytics capabilities embedded in eG Enterprise enable IT teams make intelligent decisions regarding right-sizing, optimization and planning for future growth. The result: happy users, enhanced productivity, improved IT efficiency and tangible business ROI. eG Enterprise is available for installation on-premise and as a SaaS solution. Start a free trial today.
Learn more
