Audience

Customer Service solution for companies

About Chatdesk

Chatdesk instantly aggregates and analyzes customer feedback from all of your channels - giving you the most comprehensive insights, with way less effort. Cobbling together fragmented feedback from email, chat, social, surveys, reviews and more is a time-intensive and imperfect process. With Chatdesk, all your feedback will be automatically aggregated into one place, making it easy to spot trends and find new opportunities for growth. Looking for something specific? Chatdesk provides natural language search across every message. Or if you just want the gist, our machine learning tools (powered by GPT-3) generate automatic feedback summaries for easy skimming. And it all seamlessly exports to CSV or your data warehouse. Chatdesk dramatically reduces your inbound call volume, quickly shifting callers to chat and self-service resolutions.

Pricing

Starting Price:
$99 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Chatdesk
Founded: 2016
United States
www.chatdesk.com

Videos and Screen Captures

Chatdesk Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Live Online
Support
Phone Support
24/7 Live Support
Online

Chatdesk Frequently Asked Questions

Q: What kinds of users and organization types does Chatdesk work with?
Q: What languages does Chatdesk support in their product?
Q: What kind of support options does Chatdesk offer?
Q: What other applications or services does Chatdesk integrate with?
Q: What type of training does Chatdesk provide?
Q: Does Chatdesk offer a free trial?
Q: How much does Chatdesk cost?

Chatdesk Product Features

Customer Service

Live Chat
Appointment Management
Self Service Portal
Queue Management
Workflow Management
Surveys & Feedback
Knowledge Base
Alerts / Escalation
Performance Metrics
Call Center Management
Virtual Assistant
Social Media Integration
Email Management