Audience
Providers in HME/DME, home infusion, home health agency and specialty pharmacy searching for a solution to improve their care services
About CareTend, powered by WellSky
CareTend, powered by WellSky, combines everything your organization needs in one convenient application, helping you streamline tasks, improve communication, and facilitate collaboration. CareTend addresses the complete, end-to-end needs of home infusion and specialty pharmacy organizations, including:
•Intake and scheduling
•Dispense and fulfillment
•Delivery and shipping
•Clinical practice
•Decision support
•Billing and collection
Integrations
Company Information
Product Details
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Pharmacy
CareTend, powered by WellSky Reviews
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"Intake Coordinator" Posted 2021-06-30
Pros: There are some features that CPR+ users had been requesting for years; more robust search features and more customization.
Cons: Almost nothing works as intended without some (usually significant) adjustment or workflow gymnastics level workaround. Some features do not work or are simply missing. The vast majority of people using this software will be, primarily, be performing data entry, however, the software is almost exclusively mouse based. If you don't understand why that is a huge problem, you've probably never done any work that even remotely resembles this before.
Overall: This software is the result of poor conceptualization by people who have no first hand experience with the needs of the end-user. This concept was then handed to people with either mediocre coding skills or with no real authority to make sensible adjustments to the functionality. Possibly both. I struggle to find anything genuinely positive to say about this product. I do not know what my company is paying for it but, knowing my company, it's likely the least expensive option on the market.
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