Audience

Companies interested in a complete payment platform

About CardPointe

Our merchant processing solution gives you a single, user-friendly portal. This payment processing platform also features numerous integrations and add-ons that boost its functionality and allow you to offer even greater convenience to your customers. This is the most comprehensive credit card processing option available when you want to create a seamless experience for transactions. From this comprehensive portal, get a high-level overview of your business’s payments in real-time, or drill into each transaction to conduct refunds, voids, or resend and reprint receipts. You can even go more granular than this to isolate new vs. returning customers and how both segments choose to pay, whether they use magstripe plastic, EMV chip cards, or NFC-enabled cards and mobile devices. All these transaction management analytics are viewable in real-time — directly through your POS reporting software.

Integrations

API:
Yes, CardPointe offers API access

Ratings/Reviews - 2 User Reviews

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Company Information

CardConnect
Founded: 2006
United States
cardconnect.com/cardpointe

Videos and Screen Captures

CardPointe Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online

CardPointe Frequently Asked Questions

Q: What kinds of users and organization types does CardPointe work with?
Q: What languages does CardPointe support in their product?
Q: What kind of support options does CardPointe offer?
Q: What other applications or services does CardPointe integrate with?
Q: Does CardPointe have an API?
Q: What type of training does CardPointe provide?

CardPointe Product Features

Credit Card Processing

Electronic Signature
Contactless NFC
Mobile Card Reader
Cash Transactions
Electronic Receipts
PCI Compliance

Payment Gateways

Credit / Debit Support
ACH / eCheck support
Reporting / Analytics
Multi-Currency
Customer Information Storage
PCI Compliance
Recurring Billing / Subscriptions
Fraud Prevention
Invoicing
Point-of-Sale (POS)
Buyer Authentication

Payment Processing

Online Payments
Signature Capture
Debit Card Support
POS Transactions
ACH Check Transactions
Gift Card Management
Recurring Billing
Receipt Printing
Mobile Payments
Bitcoin Compatible

CardPointe Verified User Reviews

Write a Review
  • Jessica B.
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Will hold payments"

    Posted 2025-11-11

    Pros: Literally nothing there signup process was complicated too. I have never seen a business or service have 0 thing they have done well but here we are

    Cons: This company will hold payments. Which is fine, but then they will just NOT respond to you for months. Borderline stealing.
    Outdated complicated UI, Terrible Support, delayed payments and expensive fees,

    Overall: Avoid just go elsewhere. We tried them out because they have a partnership with our provider. Big mistake. If I had switched over all billing they would be holding months of revenue. Good thing I didn't trust them immediately when I saw there ancient website.

    Read More...
  • David H.
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Awful Customer Support"

    Posted 2024-06-04

    Pros: The few times it worked. This paragraph wants a hundred words to say that this doesn't work so this is the long version of me saying they do not work or help you make it work.

    Cons: Having to wait on the phone for 3 going on 4 hours now for support to refund a customer they charged 4 times instead of once.

    Overall: Awful. This also wants a hundred words to describe how the overall experience using CardPointe was and it was awful.

    Read More...
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