Audience

Organizations looking for a quality testing solution

About CSG Assure

The majority of operators today continue to test their end-to-end quality inefficiently, based on the old approach of passive monitoring and reactive manual testing in response to an issue. While this approach has been acceptable in the past, evolving customer requirements make the user experience more critical for customer satisfaction, loyalty and revenue. Proactively monitor quality, all the way from your network to the end subscriber, with CSG Assure. CSG Assure helps carriers protect and secure margin through guaranteed CLI delivery and other key quality features. CSG Assure also serves SMS aggregators in need of timely and correct delivery of SMS, and mobile operators who need to provide a flawless user experience for their customers traveling abroad. Let our network operations center take care of 24/7, end-to-end service level monitoring.

Integrations

No integrations listed.

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Company Information

CSG
Founded: 1994
United States
www.csgi.com/portfolio/digital-wholesale/assure/

Videos and Screen Captures

CSG Assure Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Videos
Support
Phone Support
Online

CSG Assure Frequently Asked Questions

Q: What kinds of users and organization types does CSG Assure work with?
Q: What languages does CSG Assure support in their product?
Q: What kind of support options does CSG Assure offer?
Q: What type of training does CSG Assure provide?

CSG Assure Product Features

VoIP Monitoring

Call Detail Record (CDR) Analysis
IP SLA Monitoring
Jitter Testing
Troubleshooting
Packet Loss Monitoring
MOS Monitoring
Latency Monitoring
Call Quality Monitoring
QoS Monitoring
Alerts / Notifications
Reporting / Analytics