Audience

Automotive businesses looking for a solution to drive business performance and accelerate performance through actionable insights

About CCC ONE Total Repair Platform

One complete solution for collision repairers. Why are shops and CCC ONE better together? Because your input fuels our innovation. The Total Repair Platform consolidates all of the critical functions of your business into one application to boost performance, capture more business and reduce costs. From start to finish, CCC ONE improves every stage and every level of the collision repair cycle. Apply as a modular solution, plugging in only where you need it, or expand to the full suite and supercharge your shop’s capabilities. An easy-to-navigate user interface allows you to write faster, more accurate collision repair estimates for any type of vehicle damage. Our platform is accessible on your tablet or smartphone, syncing seamlessly across devices so you can write estimates at the car or anywhere. The CCC ONE® Total Repair Platform doesn’t only enhance your estimating capabilities, it also improves every phase of the collision repair cycle.

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Integrations

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Ratings/Reviews - 1 User Review

Overall 2.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

CCC Information Services
United States
www.cccis.com

Videos and Screen Captures

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CCC ONE Total Repair Platform Frequently Asked Questions

Q: What kinds of users and organization types does CCC ONE Total Repair Platform work with?
Q: What languages does CCC ONE Total Repair Platform support in their product?
Q: What other applications or services does CCC ONE Total Repair Platform integrate with?

CCC ONE Total Repair Platform Product Features

Auto Body

Service History
VIN Decoder
Inventory Control
Vehicle Tracking
Parts Management
Labor Rates
Billing & Invoicing
Maintenance Scheduling
Work Order Management
Customer Database
Quotes / Estimates
Scheduling
Payroll Management
Accounting Management

Auto Repair

CRM
Inventory Management
VIN Lookup
Billing & Invoicing
Digital Vehicle Inspections (DVI)
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
Vehicle Tracking
Work Order Management

CCC ONE Total Repair Platform Verified User Reviews

Write a Review
  • A CCC ONE Total Repair Platform User
    Owner
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "We just want the Basic CCC estimating Program back"

    Posted 2022-11-04

    Pros: We signed on with CCC with the basic plan, And it worked very well, Are shop got very busy and my estimator was overworked big time. I contacted CCC to ask if they had any ways to make are work easier. And they had an add on to help, which doubled the cost. We pay around $1200 a month. The training process started and there was slight improvement.

    Cons: We have found we do not use or need The added $600 a month Program, We are a small family owned shop, we do not rewrite good estimates from ins. adjusters. We have no need for the time card , or accounting parts of the program, or customers do not respond to generated text messages or it does not work. I believe we were told are PPG paint computer would talk and send CCC reports ,that does not work. Are main supplier is not and will not be a provider. T he list goes on and on.

    Overall: CCC support have been polite and have tried to help us, until they realized we were not doing as they wanted us too. Then all support stopped. The only reason I signed the contract was I was lead to believe are main parts house was gonna be a provider, which will never happen. I am convinced the sales person knew they would never be, yet responded with we are adding new providers all the time. We just want out of this contract. we are told it can happen, yet to date they will not have that conversation with us.

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