Audience
Computer repair businesses searching for a CRM solution to manage customers and operations
About BusyBench
Quickly create recurring subscriptions for your customers. Our automated billing system tracks, monitors and processes monthly invoices. Generate reports on virtually any aspect of your business. From low stock to financial projections we have a way to report on it. Never misplace another repair ticket, failed payment or unsent invoice. SLA Alerts keep track of everything so you don't have to. Quickly and easily accept a customer's payment and apply it to a repair ticket as a deposit. Convert repair tickets into detailed, professional-looking invoices with a single click. Add existing inventory items to repair tickets which will be automatically transferred to invoices. Track when customers open invoices by IP address, time and whether they have been viewed. Use previously added inventory items or easily add, edit and track one-off items on the fly. Tired of rebuilding elaborate invoices? With a single click, clone and assign new invoices.
Popular Alternatives
MyGadgetRepairs
The heart and soul of a repair shop is the ticketing system and we know it. Your tickets will show you exactly what you need and when you need it, from any device. Our Point of Sale (POS/EPOS) system will help you run a simple retail shop, or a chain of high volume stores, with all the necessary reporting. Expertly keep track of all your stocked items and services with our powerful inventory system. Invoicing system with all the power a repair business or retail store will need. Recurring Invoicing for business contracts. Payment links in invoice emails and on customer area. Now your website can have powerful customizable wizards that ask your customer for information about their issue and you get notified instantly with nice structured data that tells you where it came from. Automatically staying in touch with your customers. Most of our users tell us this tool continues to bring them new business and that "Marketing Campaigns" alone is more than paying for the cost of the software.
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WorkflowMania
WorkflowMania is online software that helps you to configure and manage repair shops, its work logs, staff, customers, invoices and tickets. It is a one-stop solution, ideally designed for a computer repair shop or any repair shop. The software is incredibly easy to use and packed with lots of essential features. It helps to create, manage and track customer-based service tickets and work flows while providing your customers with the accountability and responsiveness they deserve. WorkflowMania is online software that helps you to configure and manage repair shops, its work logs, staff, customers, invoices and tickets. Manage all types of tickets such as New, Open, Todays, Unpaid, My Tickets, Complete, Pickup and Void tickets. Quickly view sales reports of all Service Item Repairs & Totals and Parts & Labor Sales. Generate various types of reports related to Tickets, Sales, Parts and Inventory.
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Fixably
Fixably is a web-based repair management solution that helps streamline the service workflow to save time and cost with every repair.
The average repair shop technician spends far too much time on administrative tasks, time that can be used to do more repairs and improve your customer's service experience.
We know this because we are service professionals and we built Fixably to automate all non-repair tasks.
What does this mean for you?
- Technician time is used efficiently on actual repair work.
- Reduced manual work that results in fewer errors in repair management.
- Repair shop owners have greater control over the workflow, the business, and cash flow.
- Faster invoicing, to ensure you get paid on time by both customers and OEMs.
- Easier data management for business decisions.
- Most important, great customer service sets you apart from the competition.
Our updated Apple GSX API integration makes it the best platform for Apple Authorized Service Providers.
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OpenRMA
OpenRMA Repair Centre is a desktop based Repair Tracking Software, RMA Management Software, Services Tracking Software, Ticketing Management Software specifically for small and medium sized repair business shops that allows technicians to track and manage their repair jobs. The software handles all repairs and keeps track your inventory items and manage multiple locations. The software allows you to track the history of your repairs, search by various factors such as customer, serial number, warranty and many more factors giving you an overview of your business workflow. After Filling in all the information about your RMA Services, you can print Drop-In and Check-out forms from a range of Paper Sized such as US Letter, A4, A5 and Receipt Printer Paper so that your customers can Sign and comply with your terms. Really useful in cases where things go wrong and you have a complaining customer.
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Pricing
Starting Price:
$24.99 per month
Free Version:
Free Version available.
Integrations
No integrations listed.
Company Information
BusyBench
Founded: 2015
United States
busybench.com
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online
BusyBench Frequently Asked Questions
BusyBench Product Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management