Audience
Computer repair businesses searching for a CRM solution to manage customers and operations
About BusyBench
Quickly create recurring subscriptions for your customers. Our automated billing system tracks, monitors and processes monthly invoices. Generate reports on virtually any aspect of your business. From low stock to financial projections we have a way to report on it. Never misplace another repair ticket, failed payment or unsent invoice. SLA Alerts keep track of everything so you don't have to. Quickly and easily accept a customer's payment and apply it to a repair ticket as a deposit. Convert repair tickets into detailed, professional-looking invoices with a single click. Add existing inventory items to repair tickets which will be automatically transferred to invoices. Track when customers open invoices by IP address, time and whether they have been viewed. Use previously added inventory items or easily add, edit and track one-off items on the fly. Tired of rebuilding elaborate invoices? With a single click, clone and assign new invoices.
Other Popular Alternatives & Related Software
Repero
Repero is a repair-shop management platform designed to streamline service operations for businesses that fix electronics, appliances, phones, or other equipment. The software provides a cloud-based ticketing system that tracks client and repair-job information anywhere, any device; it enables users to create and manage repair orders, record customer and product details, log repair history per item, send emails and SMS updates to clients, print and customize invoices and receipts, manage inventory of parts and products, and generate statistics and charts to monitor business performance. The system emphasizes ease of use with a mobile-friendly interface, allowing technicians or shop managers to quickly create a customer, register a product, and start tracking repairs in minutes. With integrations or features for inventory control, client communications, and repair-history tracking, Repero helps repair shops save time, improve customer service, and reduce administrative overhead.
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AccountEdge
AccountEdge is a powerful, easy-to-use, small-business accounting software for the Mac and Windows desktop.
With AccountEdge, business owners can organize, process, and report on their financial information so they can focus on their business. Features include: accounting, integrated payroll, sales and purchases, contact management, inventory tracking, time billing, and more.
Invoicing - Create and send customer invoices for products, services, or time and track payment status on open sales.
Expenses - Manage your vendors, payments, and recurring transactions.
Banking - Manage money in and out in as much detail as you want. With integrated bank feeds and auto-match, reconciling your accounts is a breeze.
Payroll - Pay your employees and tracking their pay, accruals, and expenses is critical to your business.
Inventory - Manage your items and services and track their stock by location to ensure you have enough products on hand.
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WorkflowMania
WorkflowMania is online software that helps you to configure and manage repair shops, its work logs, staff, customers, invoices and tickets. It is a one-stop solution, ideally designed for a computer repair shop or any repair shop. The software is incredibly easy to use and packed with lots of essential features. It helps to create, manage and track customer-based service tickets and work flows while providing your customers with the accountability and responsiveness they deserve. WorkflowMania is online software that helps you to configure and manage repair shops, its work logs, staff, customers, invoices and tickets. Manage all types of tickets such as New, Open, Todays, Unpaid, My Tickets, Complete, Pickup and Void tickets. Quickly view sales reports of all Service Item Repairs & Totals and Parts & Labor Sales. Generate various types of reports related to Tickets, Sales, Parts and Inventory.
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Fixably
Fixably is a web-based repair management solution that helps streamline the service workflow to save time and cost with every repair.
The average repair shop technician spends far too much time on administrative tasks, time that can be used to do more repairs and improve your customer's service experience.
We know this because we are service professionals and we built Fixably to automate all non-repair tasks.
What does this mean for you?
- Technician time is used efficiently on actual repair work.
- Reduced manual work that results in fewer errors in repair management.
- Repair shop owners have greater control over the workflow, the business, and cash flow.
- Faster invoicing, to ensure you get paid on time by both customers and OEMs.
- Easier data management for business decisions.
- Most important, great customer service sets you apart from the competition.
Our updated Apple GSX API integration makes it the best platform for Apple Authorized Service Providers.
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Pricing
Starting Price:
$24.99 per month
Free Version:
Free Version available.
Integrations
No integrations listed.
Company Information
BusyBench
Founded: 2015
United States
busybench.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online
BusyBench Frequently Asked Questions
BusyBench Product Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management
