Delighted
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations:
- Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards
- Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.
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Enalyzer
Enalyzer is the insight platform that allows everyone in your company to collect feedback, turn it into insights and start making informed decisions, without any experience. Set up surveys and integrate with Enalyzer to measure all touchpoints and get the whole picture. An easy-to-use, intuitive tool that everyone in your organization can understand without being data-savvy. Stay connected with reports showing real-time data. Share them with managers and allow everyone to get the insights they need. Select from a multitude of question types and use our powerful design tools to create engaging surveys that will collect the data you need. Measure all your touchpoints and with Enalyzer reports, visualize your collected data with a myriad of chart types. With advanced filtering and benchmarking options, you can identify trends and areas of improvement so you and your entire team can improve your business in real-time.
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The Survey System
The Survey System is the most complete survey software package available for all types of questionnaires and research projects from web, telephone, mobile, CAPI, or paper questionnaires. This exceptional survey software package is ideal for mixed-mode surveys, which combine two or more of those methods. The Survey System survey software can record any type of answer and even record comments in respondents' actual voices with our voice capture survey module. Comprehensive logic instructions guide respondents through the correct questions, modify questions in ways that can yield better data, and check the validity of answers given. If you have existing data such as demographics or previous purchases for your respondents, The Survey System can automatically incorporate that data into each person’s questionnaire. Produce results as tables, charts or text, even live reports of Internet survey answers. Elegant banners (cross-tabs) show results broken down by any data in the file.
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evasys
The feedback automation platform to improve your performance. Discover what matters most to your students, patients, customers, employees or citizens, and save time and resources by automating the entire survey process. evasys allows organizations to make better decisions with insights that only centralized, quality data and reporting can provide. Continually improved over 25 years with more than 1,500 organizations from the education, healthcare, corporate and government sectors, evasys is the German-engineered web-based platform that automates all phases of the survey process. From preparation through to evaluations, and with instantly generated reports to increase the efficiency and effectiveness of your feedback gathering, evasys streamlines it all with an easy-to-use interface that may be hosted on our fully GDPR-compliant EU servers, or in-house on your own infrastructure.
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