Audience
Transportation Management software for organizations
About Broker PRO
BrokerPro is robust, easy to learn and use. Customer service is exceptional. They are developing new features every day to meet customer needs. We at Cargo In Motion, Inc have been able to focus on the growth of our business with the confidence BrokerPro TMS has all the capabilities, features, and support to help us succeed! We offer support for multi-currency, provincial taxes, and exchange rates, which are also fully integrated with QuickBooks. Canadian and Mexican brokers now have an affordable solution to their TMS needs! Ability to Power Search by virtually any field in the system and query all orders, customers and carriers by user-defined criteria. All reports and search results can be exported to PDF and Excel. Quickly print, email, or request e-signatures for customer and carrier rate confirmations from one screen. Automatically send status emails as check-calls are received.
Pricing
Integrations
Company Information
Product Details
Broker PRO Frequently Asked Questions
Broker PRO Product Features
Freight
Transportation Dispatch
Trucking
Broker PRO Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Lots of promises - very little follow through" Posted 2022-03-21
Pros: When we were being courted by BrokerPro they made a lot of promises about the functionality of their system as it was and what it was going to be capable of doing in the near future. The system seemed easy to use so we signed on, and it was easy to use, until they started making random changes
Cons: Both technical and customer service are dismal. Unless you have money to pay. Once you start paying for changes, they are more than willing to work with you. Even outside of that, there were features we used and liked, but some random guy in their IT department would decided a feature wasn't necessary and remove it, no warning given, no opportunity to give all the reasons why the function should stay.
Overall: They have one person responding to technical service issues and quite frankly, he should not be allowed to interact with customers. He is rude and seems often to be intentionally obtuse. I have never interacted with anyone who is so quick to blame anyone but his own system for issues encountered. And if he does decide your issue is worthy of being fixed, you get a work around. A bandaid over the situation without the problem ever actually being fixed.
Read More...
- Previous
- You're on page 1
- Next