uContact
Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution.
uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams.
Our robust, full-featured platform includes:
• Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding
• Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR
• Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings
• Automation - Chat Bots, Form Creator, Workflow Designer
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RingCasting
RingCasting® is an automated voice broadcasting service. RingCasting® Voice Broadcast will dial a list of phone numbers, and play a pre-recorded voice message to the recipient when they answer the phone. If no one answers the phone, the message will be played into the voice mail box, (if you choose that option). Some clients require a message played only to a live person and no message to voicemail. Conversely, the message can also be played only to voicemail and not to a live person. RingCasting® Voice Broadcast liberates you from manually dialing phone numbers, and verbally repeating the same message to your target recipient. RingCasting® Voice Broadcast automatically dials phone numbers and transmits thousands of voice messages per day. Any company wishing to maximize on their outbound phone calls can use RingCasting®Voice Broadcast. Companies that require delivery of a voice message to be consistent, precisely worded, and mass-delivered.
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Cell Comm Next
Voice Broadcasting is a web-based automated mass communication technique that send voice messages to thousands of call recipient at once. Organizations can send outbound voice call campaigns to customers to connect with them instantly. In addition to this, the voice calls are used for various purposes in the companies. Cell Comm Next is the best Outbound Dialing / Voice Broadcasting service provider in Delhi, India offers essential support for business to reach the target audience efficiently and effectively. Our team of experts will pre-record the voice messages in the local language or the language preferred by the businesses. Then, we integrate the voice with the system to deliver the information whenever the customer makes a call. Since we are offering flexible service you can choose the plans based on your need.
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