Audience

Companies and websites searching for a chatbot software solution to optimize their customer service

About BotPlatform

SmartDocs is a global innovator in artificial intelligence (AI)-based enterprise chatbots, business process management (BPM), and enterprise content management (ECM) software. With deep integration to the SAP ERP application, SmartDocs products enable customers to quickly innovate, streamline, and realize digital transformation without significant investment in new hardware or software stacks. SmartDocs provides several comprehensive business solutions to address most areas of any organization, including finance, procurement, HR, and sales, that work side by side with SAP ERP and SAP Success Factors solutions. SmartDocs software is available both as cloud-based and on-premise deployment models. Pre-build integration with SAP to provide access to data tied in SAP transactions and master data to the bots. The bots can be trained to use this data intelligently to give effective response to user converstations.

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Company Information

BotPlatform
United States
botplatform.ai/

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Product Details

Platforms Supported
Cloud
On-Premises
Training
Documentation
In Person
Support
Phone Support
24/7 Live Support
Online

BotPlatform Frequently Asked Questions

Q: What kinds of users and organization types does BotPlatform work with?
Q: What languages does BotPlatform support in their product?
Q: What kind of support options does BotPlatform offer?
Q: What other applications or services does BotPlatform integrate with?
Q: What type of training does BotPlatform provide?

BotPlatform Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates