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Audience

Mid-sized to enterprise companies

About BlueJeans

Empower Your Remote Workforce with Secure Video Conferencing. The secure video conferencing platform that makes you more productive. BlueJeans Meetings transforms your video conferencing experience by integrating the industry’s highest-fidelity audio and video performance with incredible productivity features and a comprehensive security toolkit to provide you with a distinct competitive advantage every time you join a meeting. Make any conference room or huddle space a one-touch meeting place that’s easy to deploy, simple to use and centrally managed. BlueJeans is on a mission to transform traditional meeting rooms into modern workplaces. We have a portfolio of room solutions to meet your needs today and in the future. Host and manage live interactive events, town halls and webcasts for large audiences around the world. BlueJeans Events brings a whole new level of interactivity to all-hands meetings, town halls and webcasts. Engage up to 50,000 attendees.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 37 User Reviews

Overall 4.6 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.7 / 5
support 4.6 / 5

Company Information

Verizon
Founded: 2009
United States
www.bluejeans.com

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

BlueJeans Frequently Asked Questions

Q: What kinds of users and organization types does BlueJeans work with?
Q: What languages does BlueJeans support in their product?
Q: What kind of support options does BlueJeans offer?
Q: What other applications or services does BlueJeans integrate with?
Q: Does BlueJeans have a mobile app?
Q: What type of training does BlueJeans provide?
Q: Does BlueJeans offer a free trial?

BlueJeans Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Real Time Editing
Video Conferencing
Contact Management
Content Management
Document Management
Project Management
Task Management
Version Control

Meeting

Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Meeting Room Booking
Post-Meeting Tools
Scheduling
Voting Management
Action Item Tracking
Agenda Management
Materials Management
Meeting Feedback
Meeting Preparation Tools
Minutes Management
Travel Management

Remote Work

Collaboration
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Remote Access
Remote Support
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Screen Sharing
Credential Management
Project Management

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Virtual Event Platforms

Alerts/Notifications
Attendee Management
Customizable Branding
Event Management
Live Audio/Video Chat
Live Text Chat
Mobile Access
Pre-made Templates
Presentation Tools
Q&A
Reporting/Analytics
Social Media Promotion
Surveys/Polls
Virtual Lobby
File Sharing
Lead Capture
Moderation
Virtual Booths

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
  • Eugene D.
    IT Consultant
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Bluejeans... The best and leading platform for video conferencing and screen sharing. "

    Posted 2024-10-09

    Pros: Bluejeans is a brilliant and exceptional tool for conferencing and screen sharing. With it, it's very easy to conduct meetings online and share screen. I like its video and audio quality which is so nice and of high quality. Bluejeans is very easy and straightforward to implement.

    Cons: You require strong internet connectivity to conduct online meetings with Bluejeans.

    Overall: Overall, Bluejeans has helped us to communicate face to face with our clients, schedule online meetings and record ongoing sessions. The video and audio quality is super good.

    Read More...
  • Shelmith M.
    Computer Engineer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Affordable online meetings platform."

    Posted 2024-09-12

    Pros: It is flexible with it's cloud based access that ensure you can use it anywhere.
    Highly recommend it for it's video and audio quality for both conferencing.

    Cons: On this matter I honestly don't have that major setback.

    Overall: I have been using it for video conferencing has made our IT consultation services lively. It has also been the solution to online events streaming.

    Read More...
  • Bhevin G.
    Digital Marketing Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Unified communication."

    Posted 2024-09-11

    Pros: The quality of video and audio conferencing is on another level of greatness.
    It is incredible for remote services engagement and flexibility.

    Cons: Honestly it has been working as expected in different aspects.

    Overall: It has played a major role in engagement and holding virtual meetings on any platform, more lively and simple.

    Read More...
  • Paola G.
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "It is the tool that allows me to maintain effective communication within my company."

    Posted 2023-05-11

    Pros: I like that BlueJeans has a user-friendly interface, which makes it easy to set up and use. With just a few clicks, you can download the app or visit the website, create an account or sign in with your Microsoft or Facebook account, and start calling or chatting with your contacts. Plus, syncing your contacts from your phone or email to find people who already use BlueJeans is a simple process.

    BlueJeans has free high-quality video and audio calls with other BlueJeans users. The platform also allows group video calls with up to 50 people at no cost. BlueJeans supports HD video and audio, ensuring you have a clear and smooth conversation with your friends, family or colleagues.

    BlueJeans also offers low rates for calling standard and mobile phones through its Pay As You Go or subscription plans. Also, the platform allows you to get a phone number online that allows you to receive calls from anyone on any device. This feature is particularly useful for traveling, working remotely, or keeping in touch with people who don't use BlueJeans.

    This platform comes with rich text messaging capability, which allows you to send emojis, stickers, GIFs, photos, videos, documents, and other files to your contacts. You can also create group chats and share your location or contacts with others. BlueJeans also supports end-to-end encryption for private conversations, ensuring your messages are secure.

    Also, BlueJeans's live translation feature is a game changer, allowing you to communicate with people who speak different languages. You can use voice, text, or video translation for more than 60 languages, making it useful for learning languages, traveling abroad, or working with international clients or partners.

    BlueJeans has a variety of bots that can help you with different tasks like booking flights, ordering food, playing games, getting news, or having fun. You can interact with the bots via text or voice commands and get instant answers or suggestions.

    Cons: BlueJeans is that it can be unreliable and prone to glitches. Calls can be dropped, frozen, or delayed due to network issues or software bugs, which can be frustrating and disruptive to communication. Compatibility issues with certain devices or platforms can also be an issue, requiring additional troubleshooting and tweaking.

    Another disadvantage of BlueJeans is that it can be expensive if you frequently call non-BlueJeans users or have long conversations. Rates for calling outside of BlueJeans vary depending on the country and type of phone being called, and users may also incur additional charges from their phone or internet provider for minute or data usage.

    BlueJeans can also be annoying and intrusive, as users may receive unwanted calls or messages from strangers or spam bots. Additionally, BlueJeans notifications can be frequent and disruptive, even when the app is not in active use. This can be mitigated by adjusting your privacy and notification settings, but it can still be a source of frustration for some users.

    BlueJeans to communicate can be difficult for some people to stay focused during conversations. The temptation to multitask or check other apps during a call or chat may be too great for some users, which could lead to less effective communication. Additionally, non-verbal cues and emotions can get lost in online communication, which can be a barrier to effective communication.

    Overall: BlueJeans's high-quality audio and video calls have been invaluable to me when conducting virtual property tours or remote meetings. The ability to have face-to-face conversations with clients and colleagues has allowed me to build stronger relationships and provide better customer service. Also, BlueJeans's group video calling feature has allowed me to hold team meetings with colleagues who are in different parts of the world, saving time and reducing travel costs.

    BlueJeans has been a fundamental tool for me as a real estate worker. Its ease of use, high-quality audio and video calls, low-cost international calling rates, and rich messaging features have made my job more efficient, effective, and productive. BlueJeans has been especially useful for virtual property tours, remote meetings, and communication with clients and partners in different countries.

    Read More...
  • Yasser P.
    Sales Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Streamline business meetings!"

    Posted 2023-03-01

    Pros: Collab Board is very useful to me for meetings with others since it gives me the ability to have a kind of blackboard where any participant in a meeting can give their opinion during video calls and have it written down. It has also been useful for me to be able to select the availability of my work team to be able to plan a much better project since with this I can establish bases to assign the different tasks and know who to select in case a team member does not can with certain activities of a project by the amount of work that it has. From what I can say in a nutshell, it makes meetings much more interactive when planning something or brainstorming and not only having what is proposed written in the chat, but also having a space where you can save and be able to view later after a meeting ends.

    There is not much difference between the plans that BlueJeans offers, so it is limited to differentiating between the participants that can be in a meeting, the number of hours that can be recorded, one or another feature that is not available in the lower versions, for what can be adjusted to small businesses to hold meetings with employees or clients depending on the demand for participants that a business or company needs. It also has extra features that any user regardless of the chosen plan can opt for, these extra options can be added to the existing plan at an extra cost, it is up to each user, and it is also avoided having unnecessary features when a more expensive plan is purchased. So, you would only be paying more if you choose a more expensive plan or if the plan has added features no matter which plan you choose.

    The transcription and translation allowed me to have a more fluid conversation with international clients or people who don't speak English very well, so this function has helped me so that the people I hold meetings with on this platform have an easy understanding of what I'm talking about. I am trying to communicate, by doing this, so that there are no misunderstandings when doing business or having a conversation with a person from my work team who is not fluent in my language. I like this feature because not all meeting platforms don't have it, so conversations with BlueJean are easier to do even if the person I'm having a meeting with doesn't quite understand what I'm saying because of the limitation. that he does not understand what I am explaining, the cause of which is that he does not know how to handle English very well, which is my native language.

    Cons: I can't find a way to reduce the latency when I'm making video calls with BlueJeans, I feel like I'm making a call through WhatsApp since it has the same delay with respect to the difference in response that it has in calls and video calls. It does not matter the speed of the internet or if the other person is in the same Wi-Fi network, BlueJeans will have a significant delay that in most cases becomes annoying since you have to wait a few seconds to not interrupt the other person which is on the other end of the conversation as there would be confusion in the conversation. Therefore, the participants in a conversation would have to be able to agree to wait for the person in charge of the conversation to finish what he wants to report so that another can express his opinion and there are no communication problems.

    I don't see any logic in if a participant enters a meeting, they only have a maximum of 10 chat messages available, this is a bit limiting for people who are arriving late to the meeting because it implies explaining something again when it had already been explained. previously discussed a point, causing the user to have to skip that part and continue with the meeting and not find out what was being discussed. I can understand conversations not being logged to a server to be saved, but at least you could take the conversations from the oldest participants in a conversation and sync them to newcomers so you can keep new participants up to date.

    Overall: BlueJeans facilitates remote meetings with my work team and also with clients, regardless of whether they are far away or within the same city, since with this platform communication is expedited since you can schedule a meeting and only enter at the time without having to go to a previously agreed meeting point, as this would imply having to travel to a "central" place between the interested parties for the meeting. It hasn't been too difficult to work with, I can even say that it's one of the cleanest meeting platforms I've ever used, so there are no overwhelming features to get in the way of meetings, plus the audio and video quality are excellent, being This is the best option to be able to communicate much better, yes, there are many delays as if it had a high latency, so I hope that this problem will be corrected in the near future.

    I can make sales more easily and improve the return on investment thanks to this platform, due to the aforementioned that it is not so overwhelming to use nor so difficult to install, this being an advantage for me since clients have been able to access this platform to connect with me to a business meeting very easily and quickly without so much configuration involved. Regarding the meetings with my work team, I have been able to better handle collaborative work with this platform, being able to solve problems instantly without having interruptions or having a problem during the course of a meeting, so the workflow is greatly streamlined and reducing the time in conducting a meeting since you do not have to go to a meeting point but simply connect and everything is ready to start a meeting from anywhere a person is.

    Read More...
  • Chauncey P.
    CEO
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Essential platform to create a very complete video conference with high participation."

    Posted 2022-12-23

    Pros: BlueJeans is an exceptional video conferencing tool, with the help of this platform I have been able to create a large number of videoconferences to communicate with a large number of future clients of my company, in addition, when I need to meet with my work team, it is also used in the platform. One of the main ways is that it has a great quality when it comes to making a video conference, this quality helps each of the participants to be able to visualize me correctly, in addition, not only the quality is impressive, but the fluidity of the transmission It is also video, at no time have I had any type of interruption in the video transmission, I can help you so that the participants of each video conference have a fluid visualization. Another of the things that I loved in the way that it has a built-in function to request participation in a video conference, this function sends me an alert to inform me that a participant wants to give their opinion, this function is very important since it allows constant interaction with each of the participants, in addition, it allows the participants to interact and share their opinion freely. I also liked that this platform has a real-time Chat on the right side, in which all participants can interact and share their own ideas, opinions on the subject that is being discussed within the videoconference, in addition, it has also helped me I was delighted that that platform also has an annotation system on the screen, which allows you to show specific things to the participants, and I also liked the system of sharing files with the participants, these files are not displayed in the Chat window but if they are visible to all participants within another section of the videoconference.

    Cons: I have not had any type of problem with BlueJeans. Since I started using this platform, I have been able to design a large number of video conferences and I have been able to manage each of the participants that enter my video conference, also, it is impressive how I have not had any type of interruption in the video conferences that I have made, since this platform has a system that causes each video conference to remain active even if there are irregularities in the Internet connection, in addition, I have not had any type of problem with the fluidity or with the consumption that this software has within my computer, this software does not have a self-consumption on my computer, which allows me to add other activities during my video conference. I have no complaints in relation to this platform, I am happy with all the general results and with each of the functions that it has provided me to create a video conference from scratch and to manage each of the participants and collaborators of each video conference.

    Overall: BlueJeans has been a fairly complete platform when it comes to creating a video conference, in addition, within this platform I have been able to assign various roles for some people to help me manage the videoconference is that I am developing, I can manage all the roles and manage each one from the collaborators of my company, to help me maintain the correct order within my video conference or to help me make essential configurations of it. It is important to highlight that with the help of this platform I have been able to create video conferences with high participation with each of my clients, I have been able to send a different invitation link for each of the clients via email or through other means, in addition, this platform It allows me to create an access ID to my video conference, and if the video conference session has not started yet, all the participants who try to enter will be added to a waiting list until I start the video conference, this is quite an important function for me. keep active participants who are trying to join. With the help of this platform I have been able to develop more than 20 videoconferences for all my clients, especially when I have a business proposal for them with the services that we have incorporated in this real estate company. I consider that this platform will continue to be used in my real estate work environment with much longer, to communicate with a large number of clients simultaneously.

    Read More...
  • Busonya H.
    Communication Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "BlueJeans for all meetings "

    Edited 2023-01-15

    Pros: It's cheaper and all integrations with other platforms for better communication with our clients and employees.
    It allows scheduling of meetings with Google Calendar.
    It has best video conferencing control features which help in making meetings organized.

    Cons: I don't have any problems using BlueJeans since I started using.
    Everything is moving smoothly.

    Overall: It has helped us communicate effectively with our clients and fellow employees, which has boosted our company to develop.

    Read More...
  • Eolimary P.
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Reliable platform to generate videoconferences with high participation."

    Posted 2022-12-08

    Pros: BlueJeans has been too important a service for all companies to develop very complete video conferences, one of the main features that I liked about this platform is that it allows me to send invitations and reminders by email, every time I go to plan and programming a video conference for a specific day, I can send invitations to each of the participants who will have my video conference, in addition, I can configure this system to send daily reminders to those participants, so that it serves as a reminder that they must attend to the videoconference on a specific date and time, the Reminders system helps me much better with the responsibility and presence that the participants have in each videoconference. Another of the things that I liked about this platform is the extensive limit that remains there when adding participants, I can add up to more than 500 participants in a video conference, I also liked the annotation system that I have available to make in each video conference, I can make annotations on my computer and all the participants will be able to view those annotations in real time. I also like the communication system of this platform, since it allows me to send and receive messages through Live Chat where all the participants and collaborators of each video that offers to interact. Another of the important features to highlight in a positive way about this platform is that it offers great video quality and excellent audio quality, all the videoconferences that I have made have excellent audio quality, at no time have my videoconferences been interrupted or It has had some delay in the transmission of the audio, this helped me to generate videoconferences in real time with each of the participants.

    Cons: The main negative point about this platform is regarding the files that can be shared during the video conference, the process of a file's life within the Real Time Chat is quite slow, also, you can only share one file at a time. Once with each of the participants through this Chat in real time, I consider that I have a limit that directly affects the development of a videoconference, since if we want to share several files with the participants, we cannot, due to this great limit. The second negative thing about this platform is that it does not have a recording and recording storage system, you cannot make any type of recording within this platform, to do so you have to use third-party software, since this platform does not have With this function, in addition, it does not have any cloud system, it allows you to store the recordings that we have made with third-party software, for which it is very necessary that a video conference recording system be implemented as soon as possible and also a storage system in the cloud, in which we can store all the videos or recordings of each of the videoconferences that we have made.

    Overall: BlueJeans has become this main platform for video conferencing throughout our company, around 400 employees are currently using this software in our company, and we are very pleased with the experience we have had with this platform mainly because it has helped us create Videoconference is very complete, in which we have been able to add more than 500 participants, this has helped us to meet with each of our clients within the videoconference for the presentation of services or business proposals. In addition, it offers plans that are really comfortable for each user's pocket, the plans are very cheap and accessible, in addition, they offer advanced tools to generate a very complete videoconference, in which all kinds of annotations can be made, chat calmly through text chat and you can also interact with emojis during this chat. I really loved the experience obtained with this platform, it helps me a lot to communicate with all my clients at the same time, in addition, it helped me to generate very complete video conferences with a high participation, I really loved the comfort I got during each video conference, so which, I think we may not be able to continue to use it like this in my financial services sector for much longer.

    Read More...
  • Shannon J.
    Founder & CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A meeting place without being in the same place."

    Posted 2022-12-01

    Pros: + I can easily add participants without any kind of limit or unnecessary protocol like other platforms do. In addition, moving within the user interface is extremely simple, being able to make video calls and send chat messages at the same time without any interruption.

    + Allows me to capture video in various formats and any quality, this feature is very useful for me since I can store what was said in a video call. Also, I can share the recorded video with others within this same platform, so I don't have to process anything but just send them my video capture.

    + The quality of the video calls is above many video conference software, I can even say that it is better than Zoom. With Zoom I have had video quality problems as it would freeze or the audio was reproduced in very poor quality. With BlueJeans I have not had that problem.

    + It has the possibility of being able to make presentations within the platform without interrupting the host, along with this, the whiteboard can also be activated so that both the host and the participants can make notes and thus make the video call more feedback.

    + I found the privacy setting useful when I want to keep a video conference or meeting private when sharing critical information. This has given me the ability to not only configure who enters but also to set an access password so that only guests can access the video call.

    + It can be used without installation as it is compatible with a large number of browsers, at least if it runs well in today's popular browsers. In addition, its optimization with browsers is excellent, so if you fail to install an operating system due to lack of compatibility, you can simply resort to using this platform for your website.

    Cons: - The quality of the recorded video sometimes tends to present delays in the audio or simply distorts, this bothers me because when I want to record a meeting or video conference of important information I simply have to guess what it says or what it means is displayed on the video when there is distortion.

    - It seems strange to me that you can't share any type of document or file, which software of this type usually does without problems with some limitations, but apparently BlueJeans has that limitation or I haven't been able to get that option anywhere. To solve this, what I do is upload the files I want to share to the Box cloud and send the link to different people who are on a video call.

    - The mobile application is quite poor, I don't like its slowness or its lack of running properly, I sincerely wish it was more fluid, free of bugs so that I don't have to run BlueJeans only on the computer but do it through the comfort of my smartphone .

    - For the version of Windows it is only available from version 10 onwards, this was a bit cumbersome since some employees still have Windows 7 despite how outdated this version of Windows is, it still works well for some. However, I couldn't find a solution other than to use the problematic mobile app.

    - I consider the prices a bit overvalued, as if they were many active users. I know of very few people who use this platform and I have encouraged several people to encourage approval of the different features it offers compared to other similar ones. But to be honest I don't think the price is worth everything because it also lacks certain features that this platform does not have.

    - It does not have augmented reality, others such as TeamViewer have this functionality and for my company it is very useful since clients can indicate the areas within a property where they would like to know more or have seen some detail or simply point out something they want to discuss . For me, if BlueJeans had that function, it would be more than complete and it would also be worth what you pay for.

    Overall: In general terms, and in terms of how this software has impacted my company, I can say that the meetings have been much more comfortable than before, it has been possible to manage the time for when there is a meeting and not everyone can attend at that moment. In general, I am very flexible with my work team since I know that it is under a lot of load, so with BlueJeans I can establish schedules according to the availability of the personnel involved in the meeting.

    I have also been able to fix the problem of meetings coming up at an unexpected time. I have been able to schedule a quick meeting with my employees and coworkers without the need to go to the office, just connect to the meeting that I share and everything is ready to go on the go.

    I have been able to set up video call meetings with clients or potential property buyers when they are a long distance away or simply want to take a quick look at the properties without having to be in person. On the one hand, this has been more practical for the client and has given my company a technological touch by being able to visit properties over long distance. On the other hand, I have had a good return on investment by obtaining more clients who prefer this modality because of how comfortable and easy it is.

    With the solution that this platform encompasses, I have been able to have more connection with clients and there has also been more participation from staff members by being able to maintain more frequent communication and not have long waiting lists. So I can say that I have increased the response time to my clients and I have been able to maintain more communication with the employees and colleagues of my company. Last but not least, it has been easy for me to integrate this platform with Microsoft Teams in order to maintain communication in practically the same way despite the fact that they are two different platforms.

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  • Carlos M.
    Software Engineer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Complete operation to generate videoconferences with many participants."

    Posted 2022-11-10

    Pros: BlueJeans has many very striking positive things, this platform is capable of offering videoconferences of very good quality and with a large limit of participants. One of the first things that I loved about this platform is that it offered me an extensive participant limit, depending on the payment plan that I have in my account, I can add more than 100 or more than 500 participants within a video conference, which which makes the videoconference much more interactive and much more complete. I also liked that this platform was able to offer me a very good quality videoconference, with a Live Chat in which all the messages sent were immediately viewed by all the participants, in addition, within this Live Chat they could be transferred all kinds of files, in addition, as the administrator of each videoconference, I could regulate the number of messages that could be sent by a specific person within a short period of time, which helped the Chat not to get out of control at any time and the participants They could talk quietly. I really loved the application for mobile devices, I currently use this application within my mobile phone but I also use the version for computers, for me the Mobile phone application is very good, it offers me great audio and video quality, it offers me buttons that helps me to correctly manage each video conference and also provides me with a calendar and I can't see all the scheduled video conferences.

    Cons: One of the first problems that I noticed about this platform is that you need a very good internet connection to have an optimal videoconference, otherwise the videoconference will be delayed for all participants, all participants will see the transmission delayed video. Photo of the negative things about this platform is that there is no type of automated system that is capable of recording all the videoconferences and storing them in a database, to record a videoconference I have to do it manually, and on some occasions this forget, which is why, on several occasions, I have lost the information or the recordings of a specific video conference. In addition, there is currently no type of database that cannot save the recordings of the videoconferences, all the recordings that are made within this platform will have to be downloaded and immediately made to a computer or transferred to a service in the cloud. , since this platform does not provide a database to store them.

    Overall: BlueJeans has proven to be a very potential platform, because it has helped us to generate much longer videoconferences, where we can assign different roles for each participant and different roles for the videoconference administrators. Assigning various roles for administrators has helped us get our colleagues in the company to help us manage and monitor a video conference that we hold on a specific date. Since I started using that platform I have felt comfortable with all the tools offered, I have been able to enjoy a Live Chat which helped me to interact much more with the participants of my videoconferences, in addition, what such platform has also allowed me to carry out meetings with my employees, where I can send reminders to everyone through their email address so that they can attend the previously scheduled meeting. The experience I had with Estefano was quite positive, despite the fact that some negative things sounded familiar to me beforehand, I fully trust that this platform will make improvements to become a perfect video conference platform, I have been able to enjoy great video quality, a good streaming audio and working smoothly on my mobile device and on my computer.

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  • A BlueJeans User
    Senior Project Manager
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Gives a great video conferencing experience"

    Posted 2022-11-03

    Pros: • Easy to send new meeting emails with agenda.
    • Video and audio quality are good.
    • User authentication feature to approve new participants.
    • Professional plans are competitively priced.
    • Without installing any app you can attend meetings using its web platform.
    • Screen sharing works great without cropping display size.

    Cons: Till now I haven't experienced any downside of this platform.

    Overall: Overall, BlueJeans is a great video conferencing platform with competitively priced plans. Works on any platform. It helps my team to collaborate and discuss our project. I highly recommend BlueJeans.

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  • Ylia A.
    Project Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Meetings online and in real time, with participation and annotations."

    Posted 2022-09-08

    Pros: BlueJeans is an excellent service if you are looking for a cheap platform to access a video conference and meet with your work team, the things I like most about this platform are that it offers superior quality to other platforms and the need to consume so much data , in this way you can use it with your mobile data. Another thing I like is that you can make annotations while you are having a video conference with your colleagues, the annotation in which all the participants will see in real time.

    Cons: One of the main negative things about this platform is that it has poor file transfers, when you are in a videoconference this platform takes a long time during each file upload. Another of the negative things is that there is a slight delay in the transmission of the shared screen within each videoconference, I have noticed that there is a delay of approximately five seconds and this causes that the screen sharing is not in real time.

    Overall: The general company obtained with this platform has been positive despite the fact that there are some negative things like the ones I mentioned previously, you still have to use the screen sharing service to make the videoconference much more complete and the participants can visualize in real time. The file transfer system during each videoconference also needs to be improved. I believe that this platform has been key to optimizing communication and holding meetings at any time with your work team. In addition, with this platform we have saved money while connecting and holding meetings online.

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  • Ana G.
    Sales Director
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Very advanced platform with tools that help you have a complete videoconference."

    Posted 2022-09-02

    Pros: BlueJeans is one of the best software to consider when you are looking for a platform that will help you hold video conferences and be able to hold meetings in HD. This platform will provide you with a beneficial experience, providing tools to strengthen business meetings. The things that have caught my attention positively are:

    - This platform has an interactive whiteboard system, in which you can write and draw anything and all the participants will be able to see what you are doing, this interactive whiteboard helps to socialize and collaborate with employees.

    - Screen Sharing is also a beneficial point of this platform, during each videoconference you can share the screen of your computer or your mobile device, depending on the device you are using.

    - This platform also has a public group Chat where all the participants of each videoconference are. This Chat is quite functional and beneficial for all the participants, they will be able to communicate and interact with each other.

    - One of the most outstanding advantages and benefits of this platform is that it will offer you a much higher video quality than any other platform, HD quality is present in every video conference or meeting you make within the platform, regardless of the device that you are using.

    Cons: BlueJeans has been an excellent software that has provided very beneficial tools to develop very high quality videoconferences, however, we have also noticed various negative factors about this software, such as:

    - This platform does not provide you with any status that will help you differentiate between participants and listeners, all participants of each video conference will be seen as participants, you will not be able to differentiate between listeners and participants, there is no brand or system that help differentiate.

    - Another of the negative things about this platform is that I really don't recommend it if you are thinking of using it to make calls, video calls and calls have a little delay in the audio, I have noticed this delay of approximately two seconds, this delay is not present in the videoconference, so it seems strange to me.

    - Another of the negative things of this platform is the transfer if you are not direct, you cannot transfer files within the videoconference to a specific person, all the files that you share within the videoconference will be visible to all the participants.

    Overall: BlueJeans is a software that is really worthwhile, he has been using it for about two years, and the results have been really noticeable because our work team and the team of the entire company can communicate much more openly, in addition, we have been able to carry out meetings without any type of limit of participants, we are more than 800 employees within our company, and another platform has been optimal because we can all meet in the same video conference and be able to interact with each other. I really love the effectiveness that this platform has shown, I have gotten along very well with it because it has allowed me to create videoconferences and send reminders to all my employees, as well as allowing me to perform Screen Sharing at any time of the day. video conferencing, I love the overall experience I've gotten with this platform.

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  • Maria G.
    Software Engineer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A totally reliable system to carry out video conferences and organize them with your clients."

    Edited 2022-07-22

    Pros: BlueJeans is an excellent service that can make video conferences in just a few steps. The main thing I like about this platform is that it offers me automated recording, so I don't have to worry about manually recording each video conference session I do within my company or within my specific sector. In addition, another positive factor is that all the recordings, for which you do not have to store any recordings on the computer, you can access them by opening the platform immediately. Era platform has excellent video quality despite the fact that it works online, you don't have to download any application on your computer to be able to access a videoconference, the version with Line works wonderfully, it offers excellent video quality and a fairly stable audio transmission, which helps make the conference seamless. Also, you can send all kinds of invitations by email from the platform, you can send the invitations in a general way by entering all the text emails, immediately everyone will receive the corresponding invitations.

    Cons: The only negative thing that the platform noticed is that it has a high consumption within the mobile device with respect to its storage, when this platform is working in the background, it does not have any type of problem, I have noticed that the performance of my mobile device does not It is not affected in any way, but I have noticed that when downloading the app, it is quite heavy and this means that some people do not have as much space to use this app. In my opinion, they should make this app much lighter, so that many more people can get those mobile devices.

    Overall: I am grateful for the general functioning that this platform has given me, I have adapted to it wonderfully, it was quite easy to create the videoconference and send invitations to all our employees, currently, more than 500 employees within our company use in this platform to organize videoconferences and access to it your need to download any application, we also do videoconferences with other clients, so this platform is used to meet with our employees and with our clients. Also, I am grateful to the support team of this platform, they have been attentive throughout the implementation process within this platform, in addition, the rate they have offered us when obtaining a payment plan has been fantastic, we have obtained up to 30% discount within this platform. Without a doubt, you recommend the platform of any company that I am looking for an online videoconferencing system, it is an easy-to-use system that will help improve communication in video conferences.

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  • Angelica B.
    CEO
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Nice audio quality and excellent video streaming at great quality."

    Posted 2022-05-17

    Pros: Bluejeans is a great software for large-scale videoconferencing, it is a fairly proportional system and allows you to hold private videoconferences, each user will have the possibility to create videoconferences separately, that means that each user in a sector of the company can carry out a video conference without interrupting your colleagues who are in other sectors of the company. What I liked the most about Bluejeans is that it has a system that allows me to make unlimited recordings of video conferences, I have to do this recording manually, it is fantastic to be able to choose which videoconference I want to record and which one I do not want to record, in this way I can manage the storage space that Bluejeans has to store all these video conferences. On the other hand, it should be noted that BlueJeans allows me to hold unlimited time meetings, it is not like other platforms that limit the time that a videoconference can be active, this does not happen on this platform and I can work unlimitedly and without any interruption. Another positive feature that BlueJeans has is that it allows me to hold meetings with HD video quality up to 720p, which is great quality for meeting with my employees and clients and being able to interact back-to-back. It is also important to note that it has excellent audio, all meetings have excellent quality audio that is clear, BlueJeans has a personalized meeting ID, which is great for differentiating each meeting. This platform also has a private Chat and public Chat system, which helps to maintain confidentiality in each conversation, I can create a Chat channel for my hosts and a Chat channel for the entire public.

    Cons: Bluejeans has great potential to allow any company to have an instant videoconferencing system at hand, with which they can communicate with all their customers. However, during my experience various negative factors have also arisen that have not allowed my experience to be much more complete than the current one, these negative factors were, the main plans of Bluejeans have a limited number of participants for each video conference, in my opinion, they should expand this number of participants so that the cheapest plans are more attractive. Currently the basic plan of BlueJeans only allows 50 participants to connect to a meeting, I consider that this number is quite low. Another of Bluejeans's problems is that it doesn't have any free plan, this is a catastrophic problem, since new users won't be able to test BlueJeans' great capacity for large-scale videoconferencing. For me, these negative features are extremely small, and I certainly trust that the owners of this software will be able to solve them as soon as possible and make it just a free trial and the plans much more attractive.

    Overall: Our overall experience with BlueJeans was fantastic, despite the various negatives we mentioned earlier, we felt our experience was comprehensive enough to allow us to video chat at any time. I loved the way that BlueJeans allows me to synchronize my Google Calendar system to my main panel, this has helped me to be able to make scheduled videoconferences, know exactly what day I am going to plan that videoconference for, I can also know the occupations that are planned for that day, and know exactly if there is time available on that day for the videoconference. Blue jeans to this our company to help us communicate with our clients, but it has been very important to help us communicate with our employees, all the meetings that we have with our employees of our company are carried out through this medium, we consider that it is a fairly interactive where employees can give their opinion freely, they can also hear all the information we need to share in each videoconference. I am very grateful for all the innovative results that this platform has provided over time, I have been able to enjoy magnificent video quality never seen before in any other video conferencing software, also the audio quality is magnificent.

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  • Harold M.
    Sales Manager
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Meetings with two-way videoconference."

    Posted 2022-03-05

    Pros: BlueJeans is one of the most complete conference platforms that I have used in my company, its ability to achieve general communication with all the members of a video conference is really impressive. During my experience, the things that caught my attention in a positive way were:

    - The audio and video transmission are very simultaneous, there is no delay in the audio or video transmission. Both go hand in hand and this helps the participants not to have any confusion when it comes to perceiving what is being said in the videoconference.

    - BlueJeans allows me to add hosts to all the video conferences I am running. This allows me not to be the only one who can manage the conference, I can also count on the support of my colleagues to help me organize the participants and maintain order in the public chat. In addition, my colleagues can also help me to set up video conferences, all this can be done thanks to the host system.

    - BlueJeans allows me to create a private chat in each video conference. This private chat can only be accessed by hosts and people I allow access to. This private chat allows me to share information with a few people in a specific way, without the need to use a third-party method.

    Cons: The only negative feature that BlueJeans has is that it is a bit complicated to use when you are using it for the first time. It is a platform with quite complex functions, configuring videoconferences in BlueJeans is quite complex when you are starting to use the platform, however, after you have been using it for a long time, you will adapt. It took us about 1 week to adapt properly and to understand all the functions. There is nothing negative regarding its operation, we have not had any type of failure during our videoconferences, they have always been stable and we have successfully completed them. In addition, it is a software where the participants can interact with ease, thanks to the public chat of each videoconference. I am glad that I am using this great software, and that it has not given me any problems at all. They should only create a guide so that new users can adapt faster to the functions.

    Overall: In our company, video conferences are quite necessary. We are a real estate company that has several new clients every week, so BlueJeans has allowed us to create and organize several video conferences to keep all our new clients informed about the innovative services that we offer and the possibility that they have with us to obtain a property with credit history. We are very grateful to BlueJeans for being our video conferencing software, it has given us unsurpassed quality, simultaneous audio transmission and the possibility of speaking in a general way with clients. In addition, it is important to note that BlueJeans has also helped us to hold videoconferences with our employees, either to share specific information or to hold a business meeting.

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  • Noris B.
    Marketing assistant
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "BlueJeans fits perfectly into our need for communication"

    Posted 2021-07-26

    Pros: We use BlueJeans to hold meetings not only internally but externally as well. It also allows us to organize conferences for individuals to use on a wide range of systems as well as modern technology types. The process of creating meetings is also very basic, with built-in devices that chat directly in your Overview calendar.

    Cons: The command center has really good analytics. You can really dive deep into the system and also get some fantastic granular information. But, new users still have time to learn.

    Overall: We started using BlueJeans, to allow a common meeting system to be used throughout the organization. This gave us the ability to hold meetings as well as on every desktop, business mobile device, as well as tablets and also phones.

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  • Victoria S.
    Office Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Authentic video calls with ease"

    Posted 2021-06-21

    Pros: The program has a very user-friendly interface; it is simple to understand and has given precise meaning to video conferencing. I am happy to have it in my portfolio of tools because it helps me communicate with my co-workers.

    Cons: I wouldn't say I like that it lacks updates; they should be more aware of their services.

    Overall: We are making a significant contribution that helps us to communicate and interact with multiple people. It has given us many benefits to manage support, sales, videoconferences, and seminars. It is straightforward to use, and you can authentically see many users. It's a solid option for communicating with your customers.

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  • Michael M.
    Software Development
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "An amazing cloud-based tool to consolidate communication between colleagues"

    Posted 2021-06-18

    Pros: BlueJeans is one of my favorite tools; I use it every day; it integrates everything I need to keep in touch with my colleagues from anywhere seamlessly. I love that it is a cloud-based communications tool that works great on all platforms. Its ability to provide regular communication is fantastic, and its tools for team collaboration add even more value to this tool. It is worth every penny invested. I enjoy its optimal video, audio, and web conferencing capabilities and the many tools facilitating collaboration.

    Cons: If you occupy or want to get the desktop software, you should note that it is a heavy interface software, so it will take a considerable amount of time to install.

    Overall: BlueJeans works well; it is used by every team member and has been very helpful since we decided to implement it; it is a fantastic tool. It makes keeping in touch with other people easy, its video conferencing feature is amazingly optimal compared to other products. Its tools have taken our ability to communicate and collaborate to another level. It has been a beneficial tool in my organization.

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  • Prakash V.
    Business Owner
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Redefining Meetings"

    Posted 2021-05-10

    Pros: - Secure platform. Recommended by some of the leading corporates & banking institutions
    - Dedicated pin code allocating to connect to different members on the network - as easy as making a phone call.
    - Adding backgrounds is not available
    - The event solution offers separate login for moderator, for presenter & for audience. This makes the event experience better as only the presenters have the hosting rights which avoids unnecessary chatter by the bulk of the audience members who join in.

    Cons: - Limited attendee capacity
    - Poor video & audio quality
    - Does not offer the option of optimising videos when shared like the competitor platforms. In this, the video has to be uploaded in advance by the moderator for quality optimisation.
    - Limited capacity for meetings, can be increased if opted for event solution
    - Comparatively expensive to other platforms. Specially in India where it is currently being offered through Bharti Airtel.

    Overall: Good platform with scope for lot of improvements. The event platform is recommended as it segregates the attendees, presenter & moderator. The security aspect & connecting using pin codes would be the highlight feature in this platform.

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