Audience

For consumers and utility companies looking for an energy management software to reduce bills and energy consumption

About Bidgely

50% reduction in high bill calls and increased customer satisfaction. Preempt calls by anticipating cases that prompt customers to need support. Simple, timely, and actionable alerts provide an elegant way to proactively engage customers, reducing inbound calls. Personalized, proactive explanation for customers who receive a higher-than-typical bill. Prepares customers for a potential shift in their energy consumption. Notify customers of a pending season change and provide tips towards saving energy. Google Home and Amazon Echo support with personalized insights for each customer, answer questions on paying bills, outages, appliance Itemization, bill projection, utility programs, and more. Call center CSRs struggle to resolve bill-related calls leading to costly escalations and truck rolls. Bidgely Bill Analyzer, an AI-powered CSR tool, empowers agents with appliance-level usage insights for each customer.

Integrations

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Company Information

BIDGELY
United States
www.bidgely.com

Videos and Screen Captures

Bidgely Screenshot 1
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Product Details

Platforms Supported
Cloud

Bidgely Frequently Asked Questions

Q: What kinds of users and organization types does Bidgely work with?
Q: What languages does Bidgely support in their product?
Q: What other applications or services does Bidgely integrate with?

Bidgely Product Features

Utility Management Systems

Workforce Management
Cable
Natural Gas
Billing & Invoicing
Plant Management
Water
Electricity
Customer Management
Service Call Management
Work Order Management
Trash
Demand Planning