Best Practice Clinical Integrations

Service Center by Office Ally is a trusted Revenue Cycle Management and patient payments platform used by more than 80,000 healthcare providers and health services organizations, which process more than 950 million transactions annually. Service Center is a cost-effective solution enabling providers to control their revenue cycle. With a user-friendly interface, Service Center helps providers check and verify patients’ eligibility and benefits, submit, correct, and check the status of their claims online, and receive remittance advice. Accepting standard ANSI formats, data entry and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers.

Heidi Health is an ambient AI clinical documentation and workflow platform built for healthcare professionals. It captures patient consultations in real time and converts conversations into structured medical records, including progress notes, referral letters, discharge summaries, care plans, and billing-ready documentation. The system recognizes complex medical terminology, adapts to specialty-specific requirements, and supports standardized coding systems such as ICD-10 and SNOMED CT. Heidi distinguishes clinically relevant details from general dialogue and formats outputs for review and EHR integration. Accessible via secure desktop and mobile applications, Heidi integrates with major electronic health record systems and supports multilingual consultations. With enterprise-grade security and compliance with global privacy standards, Heidi reduces administrative workload while improving documentation accuracy and clinical workflow efficiency.

Secure and user friendly cloud-based EDC platform for managing clinical trials and studies of all sizes and complexities: ePRO, eConsent, eCOA, eSource, PROMs, PREMs, functional health assessments and participant education/engagement.

Physitrack is scientifically proven to increase adherence to home exercise and patient confidence. Physitrack is used by more than 80,000 healthcare professionals in 102 countries, including physical therapists, physicians, surgical specialists, exercise physiologists, and chiropractors in public and private healthcare. Physitrack has been a key part of Apple's Mobility Partner Program since 2015. Integrate, interact, educate, and stay connected with your patients while collecting real-time outcome data. The complete real-time patient engagement platform is here. Boost patient engagement with clear, explained exercise videos delivered directly to your patient's mobile phone or computer. Deliver better patient-centered care through real-time information. Integrate and rank your patients in your own app, schedule an appointment, and expand your treatment options. Seamlessly integrated telehealth for secure video consultations and live exercise demonstrations.

ScribeHealth is an AI-powered medical scribe that listens during patient-clinician conversations, transcribes and codes clinical notes in real time, and formats them into structured document types (SOAP, HPI, MSE, specialty-specific templates) with minimal clinician intervention. The system achieves high accuracy, learns from feedback, and lets most physicians spend only minutes tweaking rather than writing notes from scratch. It integrates seamlessly with existing EHR/EMR platforms (including Epic, Cerner, AllScripts, Jane, and specialty systems) via secure APIs, HL7/FHIR standards, or native integrations, enabling note syncing within clinicians’ normal workflows. ScribeHealth uses bank-level encryption, deletes audio recordings post-transcription, adheres to HIPAA compliance, and safeguards patient privacy. It offers session analytics, speaker identification, context awareness to extract symptoms, and assessments.