Audience
Customer Service solution for companies
About Bamboo Cricket
Your customers want to communicate... but are you listening? Bamboo Cricket offers a suite of affordable, easy-to-use customer service tools that will help you make the connection and keep the conversation going. Available individually or as a bundle, only Bamboo Cricket offers a complete solution. Email marketing continues to be one of the most effective methods of communicating with your customers. It may seem daunting, but we offer an intuitive, reliable & secure email marketing platform that makes sending email campaigns easy, no matter your experience with email marketing. Email campaigns result in more than clicks to a website. Replies, customer service requests and auto-responder messages are often left unaddressed by standard email deployment solutions. Our inbound Email capabilities help you generate sales and maintain customer contacts. Today's customers are more sophisticated and many expect online chat as a basic service offering.
Pricing
Starting Price:
$29.95 per month
Integrations
No integrations listed.
Company Information
Bamboo Cricket
Founded: 2006
United States
www.bamboocricket.com
Videos and Screen Captures
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Drive engagement and conversions across your website, emails, landing pages and more, no integrations required. You know you need to offer a personalized experience to each site visitor, but the mechanics seem daunting. With OneSpot, it’s easy to deliver 1:1 personalized experiences without any extra steps. We use AI to micro-target each website visitor, whether they are known or anonymous. Then, we deliver hyper-relevant content to each customer, automatically. Increase website engagement and conversion rates with just one snippet of code on each page. No time-consuming segmentation or complex integrations required. Set it, forget it and watch your conversion rate skyrocket. Email marketing lets you speak directly to your customers. It’s arguably the most powerful channel in your toolkit. To succeed, your emails need to be relevant, timely and personal. Improve your email open and clickthrough rates effortlessly by instantly turning static emails into dynamic campaigns.
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1AutomationWiz
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Routee
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-SMS Marketing: tailor-made messages based on customers' individual preferences
-Email Marketing: personalized newsletters & email campaigns based on an audience's behavioral data
-Transactional Email: automated emails to customers on important data regarding their transactions
-Marketing Automation: rich forms & customer data capture, automation of repetitive marketing tasks, and tracking of marketing campaigns
-Two Factor Authentication: a second layer of security with fallback through SMS, Voice, Viber & Missed Call
-Cloud IVR: multilingual capabilities, turning speech into text, & text to human-sounding speech
-Push Notification: personalized web & mobile push notifications, based on segmentation and user
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eM Client
Boost your email and skyrocket your productivity with the best email client for Windows and macOS.
eM Client is a fully-featured email client with a clean and easy-to-use interface. It also offers features for calendars, tasks, contacts, notes, and chat.
eM Client's compatibility is unmatched. You can connect to any email service – it will work. This email client works seamlessly with Google Workspace, Office 365, Outlook, Exchange and virtually all conceivable email technologies.
Integrates with Online meeting tools such as Zoom, MS Teams, Google Meet and more.
eM Client enhances email communication for professionals and home users alike. It is the only email app on the market with the full support of server-side rules and search, instant message translation, "Snooze email" and “Watch for reply” features + easy to use email encryption (PGP and S/MIME). It also works perfectly with Gmail, including support for tags and signature synchronization.
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From improving customer experience through seamless sign-on to making MFA as easy as a click of a button – your login box must find the right balance between user convenience, privacy and security.
Product Details
Platforms Supported
SaaS
Support
Phone Support
Online
Bamboo Cricket Product Features
Customer Service
Alerts / Escalation
Live Chat
Queue Management
Self Service Portal
Appointment Management
Call Center Management
Email Management
Knowledge Base
Performance Metrics
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management