Audience

Logistics operators, supply chain managers, and warehouse teams that need a tool to automate operational workflows, resolve supply chain issues, and coordinate processes

About BackOps

BackOps AI is an AI-driven platform designed to automate operational workflows for logistics and supply chain teams by acting as an intelligent operator that manages tasks across multiple systems and communication channels. It integrates with existing enterprise tools such as ERPs, warehouse management systems, and communication platforms to coordinate operational processes and reduce manual work. Through its core system called Relay, the platform captures how operational workflows actually occur within an organization and converts that knowledge into automated processes that can run continuously across teams and systems. The AI can read incoming emails, analyze requests, categorize operational issues, update internal systems, and execute tasks such as filing carrier claims, generating quotes, retrieving invoices, processing order updates, or initiating reshipments.

Integrations

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Company Information

BackOps
Founded: 2024
United States
backops.ai/

Videos and Screen Captures

BackOps Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Online

BackOps Frequently Asked Questions

Q: What kinds of users and organization types does BackOps work with?
Q: What languages does BackOps support in their product?
Q: What other applications or services does BackOps integrate with?
Q: What type of training does BackOps provide?

BackOps Product Features