Audience

Organizations that want a contact tracing solution to keep employees healthy

About Avaya Contact Tracing

Leverage automation and AI virtual agents to speed up COVID-19 contact tracing. Contact tracing involves mountains of meticulous information gathering and analysis—all required to meet standards set by global health and government agencies. Speed up the process and drive accuracy by using automation and AI virtual agents to reach out for contact identification, data collection, and communications. We can help you deploy Contact Tracing from Avaya – either with the Avaya software you may already have in place, or as an over-the-top solution. Avaya simplifies, enhances, and automates contact tracing across multiple digital channels while helping you to maximize care and operational performance. Employ AI virtual agents for patient contact, with easy fall back to live agents when needed. Enable cloud-based proactive notifications to automatically reach out to individuals or groups with optional response tracking, text interaction, and auto-forms to capture critical information.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Avaya
Founded: 2000
United States
www.avaya.com/en/contact-tracing/

Videos and Screen Captures

Avaya Contact Tracing Screenshot 1
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Product Details

Platforms Supported
SaaS
iPhone
iPad
Android
Training
Documentation
Live Online
Support
Phone Support
Online

Avaya Contact Tracing Frequently Asked Questions

Q: What kinds of users and organization types does Avaya Contact Tracing work with?
Q: What languages does Avaya Contact Tracing support in their product?
Q: What kind of support options does Avaya Contact Tracing offer?
Q: Does Avaya Contact Tracing have a mobile app?
Q: What type of training does Avaya Contact Tracing provide?

Avaya Contact Tracing Product Features

Contact Tracing

AI Virtual Agents
Forms / Surveys
Hot Zone Alerting
Journey Mapping
Notifications
Proximity Tracing
SMS / Email / Voice Communications
Symptoms Reporting
Test Results Reporting
Wearable Integration