Audience
Organizations that want a contact tracing solution to keep employees healthy
About Avaya Contact Tracing
Leverage automation and AI virtual agents to speed up COVID-19 contact tracing. Contact tracing involves mountains of meticulous information gathering and analysis—all required to meet standards set by global health and government agencies. Speed up the process and drive accuracy by using automation and AI virtual agents to reach out for contact identification, data collection, and communications. We can help you deploy Contact Tracing from Avaya – either with the Avaya software you may already have in place, or as an over-the-top solution. Avaya simplifies, enhances, and automates contact tracing across multiple digital channels while helping you to maximize care and operational performance. Employ AI virtual agents for patient contact, with easy fall back to live agents when needed. Enable cloud-based proactive notifications to automatically reach out to individuals or groups with optional response tracking, text interaction, and auto-forms to capture critical information.