Audience

Businesses looking for a solution to offer support for the digital services they sell directly from their marketplace

About AppHelp

Customers have different support needs at different stages of their digital journey. Become the trusted advisor to your customers with training solutions to help them adopt new services, or help them maximize their solutions with ongoing support. Offload your productivity support operations so you can focus on your core business for digital transformation. AppHelp offers a variety of migration, onboarding, and ongoing support solutions to help you meet and exceed requirements for both Microsoft and Google’s Cloud Partner Programs. Help your SMB customers save on on-site IT costs with a comprehensive Help Desk solution. Diagnose and troubleshoot issues from cloud applications to networking devices, computers, and more. Power the smart revolution for your business customers by offering holistic IoT solutions consisting of smart and connected devices, apps, and support. AppHelp offers remote support for security products, access control, A/V equipment, and more.

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Integrations

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Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

AppDirect
Founded: 2009
United States
www.appdirect.com/products/apphelp

Videos and Screen Captures

AppHelp Screenshot 1
AppHelp Screenshot 1 AppHelp Screenshot 2 AppHelp Screenshot 3
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online

AppHelp Frequently Asked Questions

Q: What kinds of users and organization types does AppHelp work with?
Q: What languages does AppHelp support in their product?
Q: What kind of support options does AppHelp offer?
Q: What other applications or services does AppHelp integrate with?
Q: What type of training does AppHelp provide?

AppHelp Product Features

Customer Service

Live Chat
Appointment Management
Self Service Portal
Queue Management
Workflow Management
Surveys & Feedback
Knowledge Base
Alerts / Escalation
Performance Metrics
Call Center Management
Virtual Assistant
Social Media Integration
Email Management