Animal Intelligence

Pros: It was available at the time. If we had done more research we probably wouldn't have signed up with them but we did unfortunately.

Cons: Honestly, everything about this company. Maybe they try when you call and they sound like they're nice but nothing ever gets fixed there are so many glitches it just is unacceptable and they take no responsibility for any of it.

Overall: Honestly, just avoid this software company if possible. They are outdated, they are not user friendly, they might try to help but nothing ever gets resolved. We used the software for 10 years and had nothing but problems, some of which made us shut down our clinic while we fixed it. Every time we tried to call to get it resolved nothing really got resolved. We are trying to get out of the contract now and are being penalized a gigantic amount of money, in my opinion it is highway robbery. We have no choice because they hold the software and we have to be able to access records and they know this. They have not tried to work with us at all they have not been the least bit flexible, if I could literally wipe cat poop all over the dollar bills that I gave them I would do that, but unfortunately it will be an electronic payment. If you are considering this company for your software, please do not do it there are so many other better options out there.