EDAMS Billing & Customer Information
EDAMS Billing & CRM is a fully functional consolidated commercial web enabled management system that has been specifically designed to cater for the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management, customer relationship lifecycle, including online enquiries, meter readings, walk route management, debt management, revenue collection, direct sales, meter and connection management, billing and management reporting. The EDAMS – Enquiries module provides a quick way to browse to all related entities of a customer like personal details, properties linked to, connection and meters installed, history of meter, readings, plot, charges, payments, financial adjustments, refunds, deposits, monthly bills, debt management history, customer application history. EDAMS CRM is a comprehensive customer services system that deals with all the applications and activities related directly or indirectly to customers.
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UtilAbility
UtilAbility is a Windows based utility billing software package that was developed with you in mind. Now it's easy to create timely and accurate bills for water, sewer, electric, gas, trash pickup, user fees, and even cable television. With UtilAbility's user friendly interface you will feel comfortable right from the start. Our utility billing software adapts to your utility billing requirements and policies so you are free to bill the way you want.
Designed with direct input from our customers, UtilAbility is the utility billing software you've been waiting for! Whether you create bills for a few or thousands, for commercial or government use, UtilAbility will handle the job.
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AMCS Utility Billing
Automated billing and contracts management to guard against revenue leakage while providing a higher level of customer satisfaction and self-service. The robust billing and contracts management solution from AMCS was purpose-built to handle the complexities of an ever-changing utilities landscape. Automated meter reads flow into the system and are billed to the specifications of the customer’s contract; invoices can be generated electronically or sent to a vetted print house for mailing; and customers have the option for autopay, online payments, or through the mail. A customer portal, easily customized for your branding, provides self-service to view statements, pay online, and submit a service request. AMCS’ billing and contracts solution digitizes your invoicing and payment processing, making your personnel more efficient while reducing errors due to manual data entry.
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Diversified Billing
Utility Billing Software that is Complete ... Comprehensive ... Contemporary.
Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually.
It is rich and full-featured. It offers clients the opportunity to improve customer service and satisfaction with an online customer portal where customers can access their account information and pay their bills. It offers the opportunity to increase staff efficiency by taking advantage technology to email bills, email customers from within the system and interface with any meter reading or accounting system.
Available for LAN or Cloud, Diversified Billing can even be customized to meet
your unique needs.
Diversified Technology also uses its own software to offer utilities a complete managed billing service which currently sends 800,000 bills per year
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