Alvaria Workforce Integrations

Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost. Over 10 years ago, Amazon’s retail business needed a contact center that would give our customers personal, dynamic, and natural experiences. We couldn’t find one that met our needs, so we built it. We've now made this available for all businesses, and today thousands of companies ranging from 10 to tens of thousands of agents use Amazon Connect to serve millions of customers daily. Designed from the ground up to be omnichannel, Amazon Connect provides a seamless experience across voice and chat for your customers and agents. This includes one set of tools for skills-based routing, powerful real-time and historical analytics, and easy-to-use intuitive management tools – all with pay-as-you-go pricing, which means Amazon Connect simplifies contact center operations, improves agent efficiency, and lowers costs.

Comprehensive and secure platform for B2B collaboration in a supply chain. The Comarch EDI platform provides data exchange with every business partner. In relation to technological advancement and the volume of documents we recommend a solution tailored to the business needs of your company. We provide a number of functionalities that will streamline communication with business partners. A GDSN-certified catalog that facilitates management of product data exchanged with many business partners worldwide that makes it possible to define several attributes – both general and available for a particular business partner. This functionality ensures high quality of data and coherence throughout the entire value chain. The solution for optimizing processes in a supply chain. It enables effective communication with logistics operators and guarantees fast and secure data flow and access to the current status of a logistic process.

Comarch Master Data Management is a central catalog of products in the cloud, ensuring effective management of product data and its exchange with business partners. The solution is GS1 certified, which means it guarantees data exchange in the GDSN (Global Data Synchronization Network). The more we know about how important for business growth effective data-sharing is, the more we realize that it is not just about how fast information is distributed among buyers and suppliers. It is also about the quality and transparency of the exchanged data. To help you synchronize your product data with all trading partners, we deliver Comarch Master Data Management - a cloud-based, GDSN certified data pool that allows you to organize, verify, manage, and maintain business-relevant information with ease. Providing each authorized party with instant access to a shared database, it guarantees real-time updates - giving you and your partners a chance to track all critical changes.

Comarch Mobile Sales Force application provides sales representatives with a dedicated set of tools designed to help them with their everyday tasks such as scheduling and preparing sales visits, carrying out in-store sales processes, creating detailed work plans, reporting visits/calls, and many more. Available for iOS and Android, it is a technologically advanced, ready-to-use platform that gives sales reps instant access to their customers' data - and one that allows them to better understand their clients' needs. No matter your sales channel or industry - Traditional Trade, Modern Trade, HoReCa, Pharmaceutical, Construction, or any other - Comarch Sales Force application can improve your sales effectiveness. You can count on that. The app allows you to easily schedule and register a meeting with a customer. The layout of the visit and its elements are defined by the business administrator on the client's side and adjusted to a specific client work model.

Bringing you closer to your customers via social networking platforms. Create new forms of online communication using modern marketing tools. Knowing why it is crucial to track and measure feedback regarding your products through social media is one thing. Doing so is a completely different story. In order to develop a successful loyalty marketing strategy, you need a powerful, and at the same time practical, solution. Only then can you strengthen the relationships with your audience via online platforms. With customers receiving dozens of product recommendations from your company on a regular basis, it is also crucial to frequently check what they actually think of those offers. This is why we make it our priority to provide you with all the necessary tools. Comarch Social Mining is a robust monitoring system that allows you to examine your customers’ product & service opinions posted via various social media channels.

A robust Business Intelligence platform for advanced analysis of customer loyalty data. Make better business decisions while managing your loyalty programs and marketing campaigns. According to the latest market reports, growing companies generate around 30-50% more data each year. Not only do such outcomes require the right organization of the IT infrastructure and software, but also, what is most critical in loyalty marketing, they make us redefine how we gather our data and how we process and analyze that information. To help companies of all sizes and industries use data effectively and build successful and engaging loyalty programs, we provide them with Comarch Business Intelligence - an advanced analytical and reporting platform for monitoring and optimizing both loyalty programs and marketing campaigns.

Comarch Wealth Management is an integrated, multi-module platform which lets you give the finest investment advice to all your clients, no matter who they are, and how they change. Recommend next steps in minutes. Stay reachable. Build relationships that last. We've built our system to guide advisors and clients to the right investment decisions, step by step. No matter how many clients you have, which segment they belong to, or how experienced your advisors are, you will keep your service at the highest level. Better yet, it will take you less time than you think. It only takes a glance to have a full client investment picture - and that means you can give accurate recommendations within one meeting. Also, you'll be much easier to get in touch with. Think client app, online meetings, shared investment ideas, and more. But what really counts, is that you'll find it easier to keep your finger on the pulse.