Alorica Integrations

Alorica ReVoLT is an AI-powered real-time voice translation platform designed to break down language barriers during live customer interactions. It enables bi-directional voice translation, grammar correction, and transcription across 75 languages and 200 regional dialects, with over 97% translation accuracy. By integrating this technology into a simple desktop application, organizations can deploy multilingual support without needing specialized agents for each language. Existing agents speak in their native tongue while AI handles translation and accent localization. ReVoLT also includes background noise cancellation for clearer conversations, and supports rapid scaling; a single multilingual queue can replace multiple regional language-specific teams. Because conversations are translated in real time, companies can deliver consistent, empathetic customer experiences globally, reduce operational overhead, and improve resolution metrics.