Audience
Companies looking for a Field Service and workforce optimization solution
About Agentek
In a world where applications are getting less customized; where out of the box solutions with drag and drop “customization” are supposed to get you “close enough” to what you need, Agentek feels differently. That’s why Agentek has been building the most highly customizable, powerful, flexible and scalable field service solutions on the market for almost two decades. Agentek solutions are intuitive with easy to learn, easy to use interfaces that are purpose-built for your workflows and processes. They offer real-time visibility into your field workers and job status, manage customer satisfaction on service calls, and are quickly and easily modifiable to meet changing business needs. Agentek brings together thick, thin and legacy source applications, providing the benefits of true integration without the cost of replacing or rebuilding your original systems in complex environments.
Service Pro
Improve your customer satisfaction with job scheduling and real time field service management software. Arantico’s flagship software solution is Arantico Service Pro its job scheduling and field service application for mobile workforce management. In the office, the dispatching software manages the scheduling of planned works such as scheduled maintenance and also deals in real-time with callouts and one-off jobs. Field-based workers receive the jobs on their smartphones or tablet and are guided through a workflow management sequence to capture all the information required while they are on-site. The app caters for the collection of timesheet information, completion of checklists, asset management, photo and signature capture and details of parts used or required in the completion of the work. Comprehensive job scheduling with an easy to use app for the engineers. Easily manage parts used and parts required.
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BigChange
BigChange is the complete Job Management Platform that’s helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences.
Bringing customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one simple to use and easy to integrate platform, BigChange liberates you from inefficient paper-based processes and the complexity of multiple different technology systems that hold your business back.
Loved by office and field teams alike, our customers are achieving industry-leading results and return on investment. The BigChange team is committed to customer success and no matter your sector or whether you have a mobile workforce of 10 or 100, we’re here to make a big difference to the way you work and to help your business grow stronger.
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Cinderblock
Manage your jobs from the first phone call to the final payment.
Cinderblock is a job management app for connecting field workers with the office. It was developed for small businesses that need a simple and concise app to keep all information and track jobs execution. It allows you to optimize your business and provide a better service to your customers.
Cinderblock’s biggest selling point is its ease of use, which means everyone in your team can use it and stay in the loop. Now there’s no reason to separate your sales and technician teams. This means valuable data is collected once, and visible to everyone. So there will be no more embarrassing moments where you need to ask a customer for information they already provided to your coworker.
Cinderblock is a job management software that's powerful enough to help businesses grow, yet simple enough to help their employees stay sane.
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M-LINX
M-LINX™ is a proprietary enterprise-class mobile workforce management application suite created by Mobile Computing Corp. Inc. This ‘best-in-class’ solution has been developed with an almost 30-year evolution in the industries you work in. The end product is a suite of tools that, when configured, delivers a custom-engineered solution. M-LINX™ has been created and developed with not only today, but with the future in mind. Many of our customers are running 2nd and 3rd generations of the solution. The solution provides tools for Senior level Managers, Dispatchers, Inventory and Asset managers and mobile users. MCC is a leading full-service provider of real-time field force mobility and optimization solutions. M-LINXTM is proven to dramatically enhance customer service and retention while reducing operating costs.
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Integrations
No integrations listed.
Company Information
Agentek
agentek.com
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Product Details
Platforms Supported
SaaS
Support
Online