Audience
Companies of all sizes
About ActiveOps
Exploiting data to predict and prescribe decisions is critical for service operations. Imagine if every decision is consistently more accurate, timely and planned for. That’s millions of micro-gains every second of the day – at your leaders’ fingertips. Traditional workforce management is evolving. Decision Intelligence is now.
Our customers know that finding and releasing their hidden capacity can reduce overtime, reduce temporary hires, balance their team’s workloads, meet SLAs, manage employee wellbeing and scale for peak times. And they can do all of this intra-day, in real-time, with decision intelligence. The results are phenomenal.
We are the only dedicated decision intelligence for service operations SaaS solution supporting the many aspects of service across banking, insurance, healthcare and BPS.
Pricing
Integrations
Company Information
Product Details
ActiveOps Frequently Asked Questions
ActiveOps Product Features
Employee Monitoring
Workforce Management
ActiveOps Additional Categories
ActiveOps Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Great product and easy to use" Edited 2020-11-10
Pros: It was easy to implement and we were getting data on the second day. The reports are built for operations people in mind and the Report Wizard is easy to use.
Cons: We wanted to deploy in their Azure instance, but our IT wasn't ready so we had to wait for IT to get a server available.
Overall: Good product and their support is awesome when we have an issue or even just a "how to" question.
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