Audience

People-powered messaging solution for car dealerships

About ActivEngage

Streamline communication across all channels and departments to enhance every area of the customer experience. We’ll never stop believing that great people are what make a business grow and succeed. That’s why our omnichannel managed messaging services only utilize real people who bring their personal touch and human experience to each and every conversation. With empathy and humanity, we achieve what A.I. and Bots can’t — a dynamic, genuine connection. The result is industry-leading conversion and more deals closed for you, our valued clients. Supercharge your leads with unprecedented customer data. DataWise gives you visions of customer behavior and additional insight to shorten the buying process. We connect with various digital retail platforms to provide people-powered guided assistance through complex buying processes, reducing drop-offs and boosting sales.

Integrations

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Company Information

ActivEngage
Founded: 2007
United States
www.activengage.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online

ActivEngage Frequently Asked Questions

Q: What kinds of users and organization types does ActivEngage work with?
Q: What languages does ActivEngage support in their product?
Q: What kind of support options does ActivEngage offer?
Q: What other applications or services does ActivEngage integrate with?
Q: What type of training does ActivEngage provide?

ActivEngage Product Features

Automotive CRM

Showroom Management
Inventory Management
Lease Management
Service Department Management
Contact Management
List Management
Territory Management
Product Catalog
Marketing Automation
Customer Support
Quotes / Proposals
Call Logging

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Live Chat

Canned Responses
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Customizable Branding
Geo Targeting
Offline Form