Accounting Seed

Pros: I like how accounting Seed support provides quick replies. It is very easy to use and provides incredible features that are easy to learn and understand. Also, accounting Seed is very easy to navigate and customize.

Cons: So far so good. We haven't experienced any challenges while using accounting Seed.

Overall: Overall, accounting Seed is an amazing and incredible accounting system. Availability of customer support team is an added advantage.

Pros: Accounting Seed is a superb and excellent tool for accounting and financial management. Their customer support team responds quick when you contact them, i I'm able to contact them and get a response fast.

Cons: I don't have anything as a dislike about Accounting Seed. It meets all our expectations and i highly recommend it.

Overall: Accounting Seed is an advanced and unique accounting and financial management system. They have a great and supportive team and their services are top notch.

Pros: I like Accounting Seed because it makes accounting and financial management easier and faster. Having it built on Salesforce frameworks also it means that in unusual case where the support is taking longer than expected to respond, then i can find my answers just by googling which saves a lot of time.

Cons: Since we started using Accounting Seed until today i have never experienced any challenges so nothing to dislike about it.

Overall: Accounting Seed is a solid and exceptional tool for accounting and financial management. The customer support team has always been ready and available to help.

Pros: I appreciate the ease of navigation, customizability, and parallel / consistent structure of the interface. Cloning of records is great. Reports are easy. Having the system built on the SalesForce framework also means that in the unusual case where Support is taking a bit of time to respond, often I can find my own answers just by googling, since SalesForce is such a ubiquitous platform.

Cons: It would be awesome to be able to convert a billing or payable into a recurring billing template or recurring payable template, shortcutting the need to manually build something you already have in order to take it from a one-off to a recurring template. Also, the ability to close ledgers individually, rather than only to close the whole period or close by module (AP, AR, etc.), would be hugely beneficial to customers like us who have multiple companies/ledgers.

Overall: There are hiccups at times (Accounting Seed regularly forgets that we are on their OEM model, and don't have a licensing relationship with SalesForce!), but overall, Accounting Seed consistently outperforms our expectations and enables to do a massive amount of transactional work with a handful of staff. For that middle spot where Quickbooks is too little and Oracle is too much, there aren't a lot of affordable options - and Accounting Seed easily leads the pack in that market space, in my opinion.

Pros: The system was very easy to use and had an immediate response from the support team.

Cons: Did not have any cons as the process worked better than expected.

Overall: Issue was resolved within an hour of submitting.

Pros: I am able to contact support and get a reply fast. They are great at helping me navigate my issues.

Cons: Sometimes, an issue would need to go into the product roadmap, but that's okay - it's good to see progress

Overall: I have had great support from the Accounting Seed Team and recommend the product to anyone who truly cares about their accounting operations

Pros: Dean was great! he was very patient with me. He knew what I was doing wrong right away and explained it to me so I completely understood how to avoid the issue in the future.

Cons: It is a little difficult to find the place in Accounting Seed to enter a case or respond to a case.

Overall: Great positive experience. I have many many questions about Accounting Seed functions, and I hope they will be answered just as easily.

Pros: Accounting Seed support was highly responsive, providing quick replies and promptly assisting in finding a resolution to my issue. Additionally, having the option to schedule a call directly with a support specialist was greatly appreciated and made the support experience efficient and effective.

Cons: An update on the accounting seed platform caused our system to fail.

Overall: I had a good experience with customer support. The ability to schedule one on one calls with the support team is a great help.

Pros: Understanding and timely support provided.

Cons: Lack of details on where/who notifications are sent from.

Overall: Satisfactory overall.

Pros: Flexible on process automation using Salesforce automation tools. Powerful reporting and dashboard features.

Cons: UI is little different than other accounting software.

Overall: Great experience in terms of process automation and reporting.

Pros: The rapid response and helpful information I received to easily solve my issue. I was able to fix the problem.

Cons: There was nothing I did not like about the situation.

Overall: I was helped very quickly and with exact detail of what needed to be done. I received what I needed.

Pros: Clear and step by step directions as to how to resolve the problem. I did not have Admin rights but as soon as the employee with Admin rights followed the instructions, all was resolved.

Cons: I have nothing negative to say about the service.

Overall: Not a lot of waiting for assistance. Prompt response to my situation was given. Accurate directions.

Pros: I like the options that are available now with the new release-- in particular AR and AP options that will available to automate that process.

Cons: I do not like that we have to configure buttons after releases. I do not like the change with payable lines and prefer the screen to mass add/delete rows. The new version of doing this add times to select the pencil to edit rather than tab over to each item.

Also it takes time and or needing to be refreshed in order to see cash receipts or the balance due on a billing.

Overall: Overall it is very user friendly, but the releases cause hiccups and it is lagging some when posting.

Pros: It was faster than I expected to be, the team supporting me it was helpful and friendly.

Cons: The error was due to a new release, from which we didn't now it was going to happened.

Overall: Customer service was very helpful and fast with the solution and putting in contact with us.

Pros: We run most of our business on Salesforce which made Accounting Seed so attractive, as it's native to the Salesforce platform. The implementation team was great to work with and the development team is very transparent in their development roadmap, and are very receptive to product enhancement suggestions.

Cons: Accounting Seed works great for our purposes, but the most glaring weakness is currently its reporting, which is well known by the Accounting Seed team and is currently receiving a rework. However, until that is fixed, I cannot give them a 5 star rating as reporting is integral to any accounting software. With that being said, the fact that this is on the Salesforce platform alone is enough to warrant a look.

Overall: Great product if your org is on Salesforce. Just being available on the platform alone unlocks so many opportunities.

Pros: Dean was able to resolve our issue quickly and efficiently with just several contacts back and forth to help us regain the ability to post cash receipts and disbursements.

Cons: There was no notification that the update was processed and there may be issues with

Overall: The experience to resolve the issue was generally satisfactory, however Accounting Seed is frequently counter intuitive to generally accepted accounting principles.

Pros: Relatively easy to search for customers and orders, can set up custom reports with relative ease; favorite reports created by other users can be accessed to gain efficiencies.

Cons: Clunky and not streamlined views of customer records, including orders; sometimes hard to find needed transactions; sometimes I have to do a lot of clicking to find what I need.

Overall: This system has potential but it was not created by accountants and therefore some functionality is missing.

Pros: The support agent was very thorough on their steps, I had a complex report that I was dealing with.

Cons: The report structure itself is a little complicated.

Overall: In the end I was able to configure the report how the customer needed it to be configured. I am very happy.

Pros: Accounting Seed has a native integration with Salesforce, allowing you to manage accounting and CRM in a single place, streamlining workflow.

Cons: Due to its extensive customization and integration capabilities, new users may initially face a learning curve in order to become familiar with the platform and utilize its full potential.

Overall: Organizations can streamline accounting processes with its customizable features, insightful reporting, and seamless integration.

Pros: The ease of creating reports is extremely helpful and useful. The graphs are very useful for presentations.

Cons: Certain accounting reports are not included in accounting seed package. As an accounting program certain reports must be included as mandatory.

Overall: The support from accounting seed has been easy and very helpful in most cases. I have seen many improvements an additions since purchased that became very helpful.