Audience

Healthcare providers searching for a care management solution contained in a mobile app

About Access Care Planning

Access Care Planning (formerly Mobizio) is a comprehensive care management mobile app including complete digital care plans and forms, eMAR, family & funder access, automated alerts and visit verification, all in one easy to use and configurable platform. Pre-loaded with an extensive library of editable care plans and forms. Secure access levels for different user groups, including managers, carers, coordinators, next of kin. Access all forms, care plans and records on both web and mobile – even offline. A complete audit of any changes made to care records. Upload documents straight into service user records. Get prompts and instructions for which medications to give during each shift or visit. Record when medication has been administered or explain why it hasn’t using a reason code and notes.

Integrations

Ratings/Reviews - 5 User Reviews

Overall 3.0 / 5
ease 3.0 / 5
features 3.2 / 5
design 2.6 / 5
support 3.0 / 5

Company Information

Access Group
Founded: 1991
United Kingdom
www.theaccessgroup.com/care-management/products/mobizio/

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Access Care Planning Frequently Asked Questions

Q: What kinds of users and organization types does Access Care Planning work with?
Q: What languages does Access Care Planning support in their product?
Q: What kind of support options does Access Care Planning offer?
Q: Does Access Care Planning have a mobile app?
Q: What type of training does Access Care Planning provide?

Access Care Planning Product Features

Access Care Planning Additional Categories

Access Care Planning Reviews

Write a Review
  • Stephen D.
    Regisitered manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great system overall"

    Posted 2023-10-19

    Pros: It's made my working day easier, everything I need is there, I can add edit boxes in to suit me and my compliance.
    Service is great - 1-1 meetings involved.

    Cons: Price can be a little to high but i understand due to the interaction involved.

    Overall: I use this daily, it supports all parties within the company.
    It's made my working duties far easier now.
    It will support CQC inspections; hopefully, with all our work on Mobizio, this will achieve a higher grade.

    Read More...
  • An Access Care Planning User
    Registered Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Not user friendly"

    Posted 2023-03-11

    Pros: That would be hard., I seriously struggle to find a pro. I suppose making your own forms is a good feature. And the dashboard is ok I suppose.

    Cons: Working in the care sector for 16 years, I can honestly say it's not user friendly.. The algorithms required to do something as simple as to hide a question unless required on a case form is ridiculous. Trying to take off reports is complicated. Activities do not allow for standard questions to be put on, giving more evidence. I have had to produce what feels like hundreds of form, this weighs down staff when there vould be far easier solution to gather the evidence. There is no staff message system that other platforms have and not a good alarm system for managers when issues raised, staff have to contact through other products to raise matters and signpost managers to an issue. I have worked with other CMS providers and this is by far the worst I have experienced.

    Overall: Awful, not a good evidence based system, overly complicated for people without a computer degree. Staff are complaining daily and I can see their point, some are not very tech savvy and struggle with the overly complicated system.

    Read More...
  • Cameron C.
    Director
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Amazing Product"

    Posted 2022-12-16

    Pros: The system does everything you need it to and can be fully customizable to your business needs, everything is reportable and visualized in a user friendly way.

    Cons: It can be very difficult to set up, with a huge amount of trail and error to perfect you complicated automations and requirements, however once you have got the hang of the configuration it works a treat.

    Overall: It is a very good system to use and to integrate with their other products, the capabilities are endless, i would like to see some more custom work available at a fairer price but in general the in the box items are very good.

    Read More...
  • An Access Care Planning User
    Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good all rounder"

    Posted 2021-09-23

    Pros: Clear and consistent format for staff.
    Ability to see who inputs information and when - checking on real time recording which is a plus for CQC.
    Reminders to help you ensure no one or no task is forgotten.
    Customisable.

    Cons: Sometimes the settings and customisations are a bit hard to navigate.
    Need good wifi to ensure your devices always sync and upload your notes.

    Overall: This system has helped us improve our service, learn lessons and hopefully a winner with CQC. It is a timely software to set up for your needs and expensive.

    Read More...
  • We use Mobizio within our workplace. The design appears to not have been proof read. There are a few care plans that ask the same question more than once. There are also a few spelling mistakes (Something that I would not expect from a company that charges around £7000 per year). The way in which questions are asked are sometimes confusing, often using double negatives whilst requiring a yes or no answer. For example "Would they have no understanding of the fire alarm?" - Yes/No They also have questions that are not particularly relevant for some service users... I assumed whilst filling in a PEEP that Mobizio would calculate a rating level, however it does not, and leaves you wondering what the rating level should be. A short while back, after spending approximately 20 hours inserting information on to mobizio's database, it's server crashed. We lost all data... We did get one month for free, however, it took longer than that to input all of that data again. Mobizio has, as of yet, failed to make our workplace a more efficient care home. I hope that these bugs are fixed soon enough, however, despite complaints directly to mobizio, nothing has improved... I understand that this technology integrated with care homes is a very new and exciting service, however it simply is not yet worth it. Wait until there is more competition on the market, so that you can ensure a good service and positive experience. Last note: Great concept. Shockingly bad execution...
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